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Stage 2 - Business Analysis and Systems Recommendation
Name of the Student
University Name
Stage 2 - Business Analysis and Systems Recommendation
Process Analysis
Hiring Process
Here we will discuss the overall process of recruitment of staff through an online database management system. The hiring process will be used to improve the process and select the best candidates with lower the cost of recruitment (Boşcai, 2017). Here we will follow the process of the “As-Is” process which includes the input, process, and output. Online recruitment is economically best source to reduce the process cost (Greiner, 2004).
MTC Hiring Process
As-Is Process
(Part 1)
Responsible MTC Position
(Part 1)
To-Be Process – How the System Will Support and Improve the hiring process
(Part 2)
Business Benefits of Improved Process (Align with MTC’s overall business strategy and needs.)
(Part 2)
Recruiter receives an application from job hunter via Postal Service Mail.
Recruiter
The system will receive an application via online submission through MTC Employment Website and store in the applicant database within the hiring system.
A more efficient submission process decreases the time needed to receive and begin processing applications. This will present a positive image to potential employees and help MTC compete for top IT talent.
The applications will be downloaded and scanned
Assistant HR officer
To have the option of filtering the applicants through their skills, experiences, and qualification.
It will reduce the cost of paperwork and time.
Shortlisting the candidates for test
Recruiter
Shortlisting can be done by using these filters to extract the best candidates
It will be more reliable and the least chances of errors.
Conduct test for recruitment
Administrative officer
Online tests can be conducted, and the candidate can take the test from home.
The assessment tests will be customized and assess the cognitive skills of the candidates
Result Announcement of the test
Head of the concerned departments
The online result once the test ended.
The results will be computer-based, so the candidate will be more confident.
Shortlist candidates for interview
Head of the concerned departments
The top scorers will be called for an interview; candidates could see the list of the top performing candidates.
It will be to increase the accuracy and save the time of the HR personnel.
Communicate with top management
Head of HR department
Online communication through the online DBMS
Effective and fast communication is possible through the database management system
Decide the interview panel.
Top management team
The HR personnel, Head of the concerned department, and the CEO will share the information through an online database.
It will help the interview panel to build mutual trust and teamwork.
Schedule the interview
Recruiter
Interviews will be scheduled through online database on the availability of both interviewee and interviewers.
It will save the times and reduce the chances of cancellation of interview of any candidate because of the flexible timing.
Listing the selected candidates
Recruiter
Online DBMS can automatically list the selected candidates.
The automation of recruitment will help MTC to save cost and find the best human capital.
11 Communication with the selected candidates
HR department
The selected candidates will be communicated through email and
The online account of the candidate will be updated will welcome message and plan. Also, a formal email and phone call will be received by the selected candidate.
12. Tom prepares offer letter based on information from the recruiter and puts in the mail to the chosen candidate.
Administrative Assistant
The system enables AA to prepare job offer letter by storing the offer letter template and information on each candidate; allows AA to select information to go into a letter and put it into the template, which can then be reviewed and emailed to the candidate.
More efficient offer process presents a positive image to applicants and decreases the time needed to prepare an offer letter, and enables MTC to hire in advance of the competition.
Expected Improvements
There are some weak areas which are identified by the HR manager and the top management team in the conventional hiring process. It was communicated with CIO to overcome these issues in the online database.
Area
Current Issues
(from the Case Study)
Improvements
(due to use of technology)
Collaboration:
The Hiring Manager states that recruiting is only one area he is responsible for and he isn’t as responsive to HR as he could be. Therefore, he counts on the Recruiters to help manage the process and keep him informed.
The current manual system causes considerable communication breakdowns and takes additional effort and time to stay on top of the hiring process.
An efficient system with all information in one place, easily accessible via a dashboard, and updated in real time could make his recruiting job easier; and he could devote time to effectively working collaboratively and proactively with HR on his staffing needs.
Communications: Explain how a hiring system could improve internal and external communications
The hiring of staff is a complete process which involves many stakeholders. The communication is mostly done through conventional methods, and data is shared in paper format.
The hiring procedure can be completed online. It will help share big data with no time. The data will be retrieved in the future as well.
Workflow: Explain how a hiring system could improve the MTC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process.
The workflow contained many manual steps and the use of some paperwork, which increase the cost of the recruitment process.
Due to the installation of an online database the unproductive steps will be eliminated. It will reduce the biases in the system (Le Cleach, 2016)
Relationships: Explain how implementing an enterprise hiring system could foster stronger relationships with applicants/potential employees.
In the conventional system, there is always a gap between the new applicants and management. The relationship of the applicant with the organization is weaker due to lack of communication and knowledge sharing.
The online database assists the newly hired employees and the management of the organization to build a strong relationship with each other.
References
Boşcai, B. G. (2017). The evolution of e-recruitment: the introduction of an online recruiter.
Greiner, B. (2004). An online recruitment system for economic experiments.
Le Cleach, L., Doney, E., Katz, K. A., Williams, H. C., & Trinquart, L. (2016). Research techniques made simple: workflow for searching databases to reduce evidence selection bias in systematic reviews. Journal of Investigative Dermatology, 136(12), e125-e129.
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