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Stage 1 - Business Analysis and Systems Recommendation
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Stage 1 - Business Analysis and Systems Recommendation
Introduction
Maryland Technology Consultant is a renowned IT consulting firm to provide IT-based services and solutions to its customers. The target clients of the company are the small to medium enterprises, nonprofit organizations, and government agencies. MTC depends founded in May 2008 with its headquarters in Baltimore, Maryland. Its satellite is located in Herndon, Virginia, Bethesda, and Maryland. The company has 450 employees working in different departments. The total gross revenue of the company was $ 95 million. The company is providing consultancy in the field of business and IT. MTC offers services for business process redesign and process improvement. Moreover, it provides IT strategy, planning, system development, and network support. The company also provide IT outsourcing consulting, selection and performance management. The company provides extraordinary services and recommendations to its clients through its highly skilled consultants. The staff of the company has in-depth knowledge of the contemporary issues of business issues. MTC has set its strategic business plan for business expansion and development. The company has more chances to win two large projects based on its proposal. For these projects, the company will need to hire staff. Staffing is one of the important tasks for the HR department. Finding the best available talent is one of the major issues for any organization. As the company wins these contracts, it will immediately need to hire staff. The company has to improve its hiring system by using some information technology tools to facilitate its HR department. The IT specialists of the company have to improve its DBMS to get a pool of talent and filter a suitable employee. So that the requirements of the organization are fulfilled.
Organizational Strategy
The senior company management and leadership have formulated a strategy which is to be implemented by the middle management and lower management. The senior management of the company analyzed both the internal and external environment to formulate the best strategy. MTC has formulated its strategy to provide unique, worthy, and valuable consulting services and recommendations to its clients. The focus of the company is to provide best quality services and developing new business concepts to its clients and improve its practices. The company officials have to keep in mind that IT is just a simple tool. The company has highly skilled IT consultants who provide innovative solutions for its clients. Organization strategy is the set of actions that the company takes to achieve its long term goals. To combine all the plans set by the organization for its long term benefits and converts it into actions is called organizational strategy. Strategic plans are usually for more than one year to complete. The scope of the strategic plan is also vast and involves all the departments of the company to perform.
Two projects are expected to achieve by MTC for which the company has to hire staff immediately. The HR department will have to retain the best talent for these two major projects. To assist the HR department, the IT staff has to provide IT-based services for proper recruitment procedures. The IT department and the HR department decided to make a pool of talented candidates which could be used in the future. The data of these candidates can be filtered and could easily retrieve in the future. They decided to use an online database management system where they would have all the candidates' record. The interested candidates will be called when they are needed. The shortlisting will be easy by using the filters of required skills, qualification, experience, and other factors. All multinational organizations widely use the online database management system. It saves the time of the HR department, and save the cost of the recruitment process up to a great extent (Greiner, 2015).
Competitive Advantage
The competitive advantage of the company is its highly professional and expert employees which differentiate the company from its competitors. Human capital is the most critical assets of any organization (Namada, 2018). Organizations are made of people and some resources. Resources are not rare and could be easily imitated; however, the organizations the difference among market-leading organizations and trend followers is based on its employees. Moreover, the company has earned a good name in the market for its service quality. The company has established and grown in the last decade successfully. The total annual gross revenue of the company has reached to US$ 95 million because of its committed staff.
Furthermore, the business is providing services to its clients innovatively. So innovation is another competitive advantage of the company. Being different from other consultants is the main objective of the company. Innovation is the key to success and survives for the long term. It ensures the sustainability of the organization and increases market shares.
Strategic Objectives
Strategic objectives are the organizational goals for the long term which help to convert the mission statement and vision of the organization into specific and attainable plans (Papke-Shields, 2017). Strategic objectives are different from the operational objectives. The strategic objectives are the long term achievements of the organization while the operational objectives are the short term achievements of the organization. The strategic objectives of MTC included these four goals. The first strategic objective is to increase business development by getting more contracts in the field of Information Technology, it will increase the revenue of the company and will positively influence its profile. The second strategic goal of the company is to expand the scope of business internationally to provide support to MTC's team in the USA. The company has to expand its operations and capture the international market, as it has been successful in the USA. The international market exposure will also boost the quality and performance of domestic operations. The international operations provide new learning opportunities to the organizations through diverse employees and cultures. The third strategic goal is to raise the capacity of MTC continuously to provide the best quality consultancy and serve its clients in the best possible ways. The capacity and abilities of the employees can be grown through proper training and development program. Training and development is the key task of the HR department. The fourth goal of MTC is to achieve competitive advantage in the field of information technology and increase its reputation in the consulting marketplace.
Decision Making
The company has decided to hire staff for the upcoming two projects by just in time hiring. The HR department decided to utilize the services of IT in the recruitment process. The company will use the online Database Management System for the recruitment process. For online recruitment, the company will store all the records of the candidates in the MYSQL database which could be retrieved quickly in the future. The candidates will make its account on the company's website with a unique user ID and password. All the personal information of the candidate will be recorded in the provided templet on the site. The candidates will have the option to edit their provided information. The HR department would be able to filter the data of candidates in the talent pool. It will be filtered by qualification, experience, skills, age, and so on. The shortlisting process will take no time, and it will be more reliable and accurate. The shortlisted candidates will be called for interview based on their availabilities.
References
Papke-Shields, K. E., & Boyer-Wright, K. M. (2017). Strategic planning characteristics applied to project management. International Journal of Project Management, 35(2), 169-179.
Namada, J. M. (2018). Organizational learning and competitive advantage. In Handbook of Research on Knowledge Management for Contemporary Business Environments (pp. 86-104). IGI Global.
Greiner, B. (2015). Subject pool recruitment procedures: organizing experiments with ORSEE. Journal of the Economic Science Association, 1(1), 114-125.
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