Human Resource Administration

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To Administration and officials of Ourtown, Arkansas

From ABC

Date TIME @ MMMM d, yyyy May 2, 2019

Subject Government Employees and Spanish Speaking Residents

Human Resources Management issues in Ourtown, Arkansas

The mentioned case scenario of government employees and the communicational problems with Spanish speaking residents features a few specific Human Resource Management issues. Such issues include managing diversity, communication barriers, and conflict resolution. A district or town can be considered as a workplace on an extended horizon, and in this context, the stakeholders of such communities can be evaluated through the magnifying glass of organizational human resource management. And therefore, similar tactics and strategic frameworks can be implemented in a broader scope to deal with the intricacies of managing diverse people and opposing opinions.

Major Stakeholders Impacted By the Scenario between Government Employees and Spanish Speaking Residents

The overall scenario of the case involves some primary and secondary stakeholders that could be affected by the different implications in the given situation. The primary or direct stakeholders are government employees and Spanish speaking residents. Meanwhile, the indirect or secondary stakeholders are Mayor, media, and other interrelated communities. Any decisions or strategy used for resolving the problematic situation will impact both primary and secondary stakeholders with different degrees.

Reflection on the commencement of Spanish language learning classes for Government employees

Mayor Swenson presented a realistic idea of making the government employees to learn the Spanish language because it incorporates different long-term and short-run advantages, both for the community and the town, simultaneously. By learning the Spanish language, government officials can mitigate the complaints of Hispanic immigrants regarding the neglected demeanor of the government, and that in turn, will create an environment of harmonization. In the modern era, the organizations and countries with a giant share of immigrants stress the imperativeness of becoming multilingual. The United States is a country that is known for its multi-nations, and therefore it would be useful if government employees will learn Spanish, as it will be crucial for them to deal with upcoming immigrant populace efficiently. The Spanish language will help the government officials to assure a smoother communication. When it comes to the idea that Spanish people should learn English instead of American learn Spanish, it seems sound, but the notion is laden with complications and time-taking activities that sometimes can take forever for completion. Take the instance that the number of government employees is known, predictable, and limited and they can be accumulated on certain premises where it is convenient to provide language learning facilities to them. On the other hand, the Hispanic communities are subject to grow and to teach them lingua franca can cost a great deal of financial and time resources and yet the outcomes will be immeasurable and most probably unsatisfactory. Moreover, from a political perspective, it will be equal to handing them the key to the country if they learn and become well adjusted in the United States, based on their eloquence. Because learning a foreign language will open gates of better education, jobs, and other opportunities for them and they could surpass the locals even. Therefore, from managerial and political standpoints it is feasible to conduct Spanish learning classes for the government officials.

Alternative approach

An alternative approach for a brief time could be the utilization of translators (either humans or digital), that can ease the process of communication between the government officials and Spanish speaking residents. Other modes of communication such as body language, facial expressions, and gestures also can be employed. But as compared to getting a command on the Spanish language, all other alternatives will be beneficial for a minimal scope and associate a myriad of complications and chances of miscommunications as well.

Outcomes of preferred or alternative approach from the perspective of primary stakeholders

However, there are several alternative approaches to deal with the matter, but the preferred method in the given scenario is the government employees Spanish learning program. The Spanish language learning program is a practical way for suitable outcomes for all the stakeholders. Consider, by learning the Spanish language the officials will become able to communicate with immigrants and the skills will be helpful for them in long-lasting prospect. Similarly, the Hispanic immigrants will feel the compassion of government for them, and it will reduce the complaining intensity of such factions. On the other hand, the other politically involved stakeholder will be benefitted by the scenarios because by learning the Spanish language the government will cut the chances of Hispanics to get infused in the economy of the United States.

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