Building Effective Workplace Communication

Building Effective Workplace Communication

[Name of the Writer]

[Name of the Institution]

Building Effective Workplace Communication

Introduction

The world consists of a huge amount of information, especially in current times. This information needs to be imparted in some form so that it can be utilized in a useful manner. This exchange or imparting of information or knowledge is known as communication. Communication holds extreme importance for both humans and animals alike (Perera, 2015).

There are two major ways of communication; Verbal and Non-verbal. Verbal communication refers to the use of language, words, sounds, and clear expressions in order to express oneself. Both written and spoken conversation come under the umbrella of verbal communication (Modi, Chhatwal, Gupta, & Singh, 2016). On the other hand, the type of communication that makes use of expressions, gestures, postures, and body language to send and receive messages is known as non-verbal communication. Non-verbal communication does not make use of words or sounds to carry on the communication process.

Communication garners even more important in the case of professional life, where the verbal and nonverbal communication is carried on at the workplace to pass on important messages. Effective communication at the workplace is imperative in a leadership role (Watson & Reissner, 2014). The following piece of writing will look into the factors that contribute towards building a positive and strong communication process at a workplace, especially at multinational organizations, and why these practices are necessary for the proper working of and at the workplace.

Discussion

There is an old aphorism which says, “It’s not what you say, but how you say it." Exceptional communication skills separate a good leader from a poor one, and good leaders buil a excellent and progressive organization. Effective communication poses to be the key to good leadership. There are a number of ways to build a strong, workable, and effective workplace communication process (Angelo, 2014). Some of them have been elaborated as under:

Open Door Communication

The doors of communication in an organizations should always be open for everyone. The communication process should not be one-sided; rather it should flow from both the ends (Nazim, 2014). It should not be in a way that orders only flow from upward to downward direction, but the ideas should also flow from downward to upward direction and in parallel directions.

Create a Receptive Environment

The leadership at the organization should try to create a receptive environment instead of a tense and stressful environment. If the leaders try to maintain a stressful and intense environment at the workplace, it may demotivate the employees, and the message being shared may lose its actual meaning.

Usage of Appropriate Language

Use of language matters a lot in case of communication, especially verbal communication. So a leader should pay special heed to the language he or she is using (Deveugele, 2015). He should choose appropriate words according to the designation of the employee and the matter under discussion.

Using Simple Words

As already discussed, language plays a very crucial role in the communication process, so the organization should pay special attention that the language is kept as simple and as understandable as it can be. The simpler the language, more clear and understandable will be the message.

Usage of Body Language

Not only the words but body language also play an important role in the whole communication process. Thus a leader or manager at the organization should make use of appropriate gestures and expressions in order to make the message more meaningful and convincing (Zulch, 2014).

Be Appreciative

Always appreciate the input from your subordinates or lower staff, regardless of their position and designation. No matter how impractical their idea may be, always appreciate them for at least speaking up and communicating their ideas. This will encourage them and make them feel valued.

Importance of Effective Communication Practices

Effective communication holds extreme importance in the case of professional life, especially at the workplace (Austin & Pinkleton, 2015). Effective communication practices help a lot in building a positive environment at the workplace and encourage the employees to form efficient teams. Effective communication practices in an organization also encourage the employees to give maximum input, and thus, the culture of diversity and freedom of expression is encouraged (Jadhav, & Gupta, 2014). Moreover, these practices also encourage brainstorming, which results in the form of many new and unique ideas, which may prove to be very useful for the organization (Okoro, E., Washington, M. & Thomas, 2017).

Effective communication practices in a n organization also increase the level of job satisfaction in the employees as they feel heard and valued. An open and receptive communication process makes the employees feel that their opinion matters for the organization, and their voice is being heard, which boots up their confidence and motivation level. This motivation is both towards their job and the organization. This feeling not only keeps the employees motivated but also kept them committed to the organization for a longer period of time.

The Role of Vision and Mission in the development of Effective Communication

In the case of an organizational setup, the development of effective communication depends largerly upong many factors. As the organization is a big unit or body being run by a number of people, and not a single entity, hence, a single entity also does not control the processes being carried on in the organization. There are a number of factors that contribute in building or breaking up the systems of the organizations, in a positive or a negative manner. The factors play a vital role in strengthening or weakening the sytems of the organizations. One of the major systems that is effectd by this is communication systems.

What is a Vision Statement?

A dream explanation is utilized to depict the future condition of the association, i.e., what the association wants to move toward becoming later on. It is, in this way, a long haul objective gives guidance for the association. It likewise conveys the motivation behind the association to the workers and different partners and gives them the motivation to accomplish that reason.

What is a Mission Statement?

A statement of purpose depicts the present condition of an association and its essential objectives or targets. It gives point by point data about what the association does, how it does it, and who it does it for. In contrast to the vision explanation, it is present moment in nature. In any case, it is identified with the vision proclamation in that it plots the essential objectives that will accomplish the future the association wants (i.e, the vision).

Significance of Vision and Mission Statement in an Organization

Both the vision and statements of purpose assume a significant job in the association. The following is a glance at these jobs:

The vision and statements of purpose or mission statement characterize the reason for the association and impart a feeling of having a place and personality with the workers. This propels them to work more earnestly so as to make progress.

The mission statement goes about as a "North Star", where it gives the bearing that will be trailed by the association while the vision proclamation gives the objective (or the goal) to be come to by following this course.

The vision and statements of purpose help to appropriately adjust the assets of an association towards accomplishing an effective future.

The statement of purpose gives the association a reasonable and viable guide for deciding, while the vision explanation guarantees that all the choice made are appropriately lined up with what the association wants to accomplish.

The vision and statements of purpose give a point of convergence that adjusts everybody to the association, along these lines guaranteeing that everybody is moving in the direction of a solitary reason. This builds effectiveness and profitability in the association. The vision and statements of purpose are significant devices of key arranging, and therefore they help to shape the methodology that will be utilized by an association to accomplish the ideal future.

Conclusion

In a nutshell, it can be seen that effective communication at a workplace is vital for the propagation of a culture of diversity and corporation. There are a number of ways in which an effective and strong culture of communication can be developed at a workplace so that the flow of work runs smoothly and efficiently. The practices include keeping the doors of communication always open, giving respect to everyone, providing feedback, and encouraging the inflow of ideas. Effective workplace communication in an organization boosts up the confidence level of the employees and motivates them to work more passionately towards the organizational goals. Moreover, it makes them feel heard and valued, which makes the employees more committed to their job and the organization. The communication system in an organization is also heavily affected by the presence of a vision and mission statement. The crucial vision explanations are significant and they can best be depicted as a compass and goal of the association separately. In this way, every company or organization ought to grow clear vision and statements of purpose, as not doing so would resemble going on a voyage without knowing the course you are to pursue or the goal.

References

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Austin, E. W., & Pinkleton, B. E. (2015). Strategic public relations management: Planning and managing effective communication campaigns. Routledge.

Deveugele, M. (2015). Communication training: Skills and beyond. Patient education and counseling, 98(10), 1287-1291.

Jadhav, T., & Gupta, S. K. (2014). Global communication skills and its relationship with emotional intelligence. American Journal of Management, 14(4), 82.

Modi, J. N., Chhatwal, J., Gupta, P., & Singh, T. (2016). Teaching and assessing communication skills in medical undergraduate training. Indian pediatrics, 53(6), 497-504.

Nazim, M. (2014). Communication skills.

Okoro, E., Washington, M. C., & Thomas, O. (2017). The Impact of Interpersonal Communication Skills on Organizational Effectiveness and Social Self-Efficacy: A Synthesis. International Journal of Language and Linguistics, 4(3), 28-32.

Perera, H. J. M. (2015). Effective communication skills for medical practice. Journal of the Postgraduate Institute of Medicine, 2.

Watson, G., & Reissner, S. (Eds.). (2014). Developing skills for business leadership. Kogan Page Publishers.

Zulch, B. (2014). Leadership communication in project management. Procedia-Social and Behavioral Sciences, 119, 172-181.