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Emotional Intelligence
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Emotional Intelligence
What is Emotional Intelligence
Emotional intelligence is the capability that evaluates ones own and others sentiments and sensations. Emotional intelligence is an extension of two aspects of psychological studies that rose to prominence over the past forty years. The first aspect, cognition and affect includes the relationship between cognitive and emotional methods to develop a thought process. Emotions include the feeling of happiness, rage, fear, change of moods, likings, bodily states, decision-making, tendency or inclination to perform certain tasks (Brackett, Rivers. Salovey, 2011). Secondly, progress in models of intelligence.
Usually, intelligence is considered in terms of reasoning, sharpness, judgments, overall approach, theories and analytical process. However, intelligence should be viewed as a wide range of mental capabilities. Emotionally intelligence enables people to be creative also, it gives self-awareness and control. Emotions can determine ones behaviour and affect people both in a positive or negative way (Caruso et al. 2015). Emotionally intelligent individuals manage their emotions well when they are under pressure or make any decision. In addition, emotional intelligence is helpful in building relationships (Cherniss, 2010). Furthermore, it is important at workplaces and academic institutions.
Components of Emotional Intelligence (EI)
Self-Awareness
Self-awareness refers to knowing the overall emotions and feelings. In this respect, Mayer and Stevens, 1994 employ the term meta-mood, the monitoring of meta-cognition, for major areas of emotional self-awareness. In other words, it is defined as the neural ways that operate between verbal cortex and prefrontal (Goleman, 2001). The part of the brain that suffers damage, and disconnects the amygdala from the prefrontal cortex cause an inability to express feelings in words, and that is the disorder alexithymia. Furthermore, both Emotional Self-Awareness and alexithymia may be interrelated as one reflects a shortcoming in the functions of neural substrates, while the other competence.
Self-Management
Self-Management is the second component of Emotional Intelligence, and it is the capability to control disturbing affects such as anxiety and rage and to overcome emotional impulsivity. In this manner, PET (positron-emission tomography) indicate that individual variations in metabolic activities in amygdala have a connection with the stages of worries/distress.
The ability to control negative emotions is the circuit which is present between the left prefrontal cortex and the amygdala (Legree, Mullins, Psotka, 2016). The positive emotional state in humans largely depends upon the activity in the mid-left prefrontal cortex. This system is essential as far as the motivational aspect of Emotional Self-Management is concerned (Caruso et al. 2015). In this context, it maintains a favourable response or motivational level that guides the individual to achieve their goals. Motivation emotional associative networking embedded in the structure of strengths and significance in a person. It determines the targets that individuals pursue. Left medial prefrontal cortex is the spot of emotional working memory.
Any harm to this area affects the capability to maintain a goal-oriented attitude. Moreover, the prefrontal cortex enables humans to keep in the brain or remind themselves of the good/positive sentiments that will occur when they achieve their objectives and also it empowers them to overcome negative emotions that prove to be discouraging in terms of pursuing the targets.
Social Awareness
This is the third component of Emotional Intelligence, which incorporates the skill of Empathy. Also, it includes the amygdala. Research of individuations who suffered a damage/harm to the amygdala revealed a weakness in their ability to interpret non-verbal signals for negative sentiments, especially rage and the fear, and evaluate other individuals for their credibility (Brackett, Rivers. Salovey, 2011). Similarly, Animal studies indicate a significant role in identifying sentiments regarding circuitry function from the amygdala to the cortex. Analysing both neurological results and comparative research with primates, conclude the information revealing that particular neurons in the visual cortex react exclusively to particular emotional signals. Besides, the emotion-identifying neurons are strongly associated with the amygdala.
Relationship Management
This is the fourth component of Emotional Intelligence and represents a more complex image. Primarily, the nature of peoples relation attributes depend on their capacity to adjust themselves or impact the sentiments of another individual. Subsequently, this ability develops the other components of Emotional Intelligence, especially Self-Management and Social knowhow.
Those who are unable to regulate their outburst, impulse, and do now show empathy, they may not justify their relations with society, loved ones and families. In this way, the overall lifestyle will get affected. Additionally, professional life may suffer as job or business requires a lot of patience and self-control. Self-Awareness is key to better Self-Management, which leads to great Social Skill. Empathy is an essential skill for social life it enables a person to understand others needs and how to respond to other people.
Mayer and Salovey EI model
It refers to distinct cognitive abilities (known as branches) that encompass the overall perception of emotion, using emotion to guide a thought process, understanding the emotions. Reflective emotions. The four abilities are inter-linked, and they are organised in a hierarchically in a way that fundamental aspect, i.e. perception of emotion forms the basis of the model, and much developed psychological perspective such as conscious is the uppermost. The primary or the first branch, perceiving emotions suggests the capability to recognise and distinguish sentiments in their own self and others. In this regard, the fundamental part of this ability is recognising emotions precisely in physical conditions such as bodily gestures and thinking. At an advanced stage, the capacity allows individuals to recognise the emotions of others, art-work, and different objects using signals and hints, for instance, sound, presentation, colour, style and attitude. The capacity or ability to differentiate between honest and dodgy emotional expressions in others is deemed a developed perceiving capability.
Secondly, using emotion to guide a through process refers to reinforcing sentiments to guide cognitive patterns for example reasoning, problem-solving and interpersonal skills. This ability enables individuals to prioritise their thought process by paying more attention to important things about themselves, environment and other individuals. The third branch understanding the emotions, deals with the knowledge of the language and the sense of the emotions alongside the overall comprehension of the origin or background of emotions. The fundamental skill in this respect is the classification of emotions with correct language and identifying commonalities and differences between sentiments and sentiment labels. Identifying transition between emotions such as sadness, fear, and others is the sophisticated or advanced form of this branch.
The fourth part Reflective regulations of emotions is the tendency to stop, reduce, improve, or modify an emotional response in own-self and others alongside tackling a number of emotions during decision-making process regarding the effectiveness of emotion in a particular situation.
EI in everyday life
In relation to cognitive abilities, every ability impacts emotions to guide thinking or manage sentiments to emphasise relevant information. Also, Emotional intelligence is conjectured to link with other intelligence, such as verbal, propositional intelligence. Emotional Intelligence is assumed to develop constructive social functioning by facilitating people to analyse others emotional conditions, understand others perspective, improve interaction and communication, and manage behaviours.
Some people are more active in the social context, and they have a better understanding of others feelings. In addition, they are more sensitive as far as the problems of other people are concerned, such people are known to have better personality traits. Emotional Intelligence plays a key role in success in the workplace. The communication with colleagues using good emotional skills lead to a better relationship in offices, and it impacts overall job performance. By effective management, one can cope with the work-related pressure, and manage deadline.
The relation between EI, leadership, climate and organisational performance
Emotionally intelligent individuals get good peer and supervisor ratings regarding interpersonal facilitations, stress-management, and leadership abilities as compared to those with lower emotional EI. The individual who understands the problems of others, develop empathy and takes the initiative to solve problems demonstrate better leadership quality. Senior managers, directors, and CEO are required to be emotionally intelligent. Also, they should be able to guide everyone and get the work done by their employees.
Empowering students, instructors, school leader, employees in an organisation and family members with skill-developing opportunities so that they can identify, comprehend, label, express and manage emotions to make a better decision leads to a healthy-leaning climate. In order to ensure good performance at the organisational level, employees need to be cooperative, and they should manage their emotions and sentiments. They need to control their anger if they do not like any act or policy. Also, they need to be polite, and cooperative so that others can value their efforts.
Implications of EI and Higher Education
The emotional capacities lead to EI skills that enhance the overall learning abilities for different academic subjects. Through a better understanding of the overall aptitude, and interest, a student can decide which discipline to choose for higher education. After completing basic, school, and college level education, students are able to make the decision for them regarding their endeavours.
The students with high emotional intelligence often come up with an intelligent decision, and they choose subjects that suit their interests and mental capabilities. Therefore, understanding of emotional competence is vital in individuals, groups, and in terms of organisational successes. However, seniors should guide young people and give them training so that they can utilise their skills by managing their emotions. Emotional training for students is essential.
References
Brackett, M. A., Rivers, S. E., Salovey, P. (2011). Emotional intelligence Implications for personal, social, academic, and workplace success. Social and Personality Psychology Compass, 5(1), 88-103.
Caruso, D. R., Salovey, P., Brackett, M., Mayer, J. D. (2015). The ability model of emotional intelligence. Positive psychology in practice Promoting human flourishing in work, health, education, and everyday life, 545-558.
Cherniss, C. (2010). Emotional intelligence Toward clarification of a concept. Industrial and Organizational Psychology, 3(2), 110-126.
Goleman, D. (2001). An EI-based theory of performance. The emotionally intelligent workplace How to select for, measure, and improve emotional intelligence in individuals, groups, and organizations, 1, 27-44.
Legree, P. J., Mullins, H. M., Psotka, J. (2016). Comment The ability model of emotional intelligence Consistency with intelligence theory. Emotion Review, 8(4), 301-302.
Mayer, J. D., Stevens, A. (1994). An emerging understanding of the reflective
(meta-) experience of mood. Journal of Research in Personality, 28, 351-373.
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