HLTWHS006 - Manage Personal Stressors In Work Environment

HLTWHS006

Assessment 1: Written task

Student Name

Training Package

National Code

HLT54115

Qualification Name

Diploma in Nursing

Unit Code

HLTWHS006

Unit Name

Manage personal stressors in work environment

ASSESSMENT INSTRUCTIONS

Type of Assessment

Written task

Instructions for Written Assessment Task

Students are to complete all questions

ALWAYS keep a copy of your assessment

What do I need to do to achieve a satisfactory result?

All questions must be answered correctly to be deemed satisfactory in this assessment task.

Due date/time allowed

As per Assessment Timetable

SUMMARY OF ASSESSMENT TASKS

Summary of Assessment Tasks

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Written Assessment

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ASSESSMENT: Identifying stressors in the workplace

Part 1

Question 1

Stress is commonly experienced by staff in the clinical environment. It manifests itself in a variety of ways.

In the table below give two examples of how staff may respond to the following stressors?

Stressors

Example 1

Example 2

Complex client behaviour (emotional, aggressive, cognitive deficit, non-compliance)

In case of a challenging behaviour communication is very important. The communication while dealing with a complex client should be clear and direst so that the client will be able to understand to get his point without further annoying the staff ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"VykGBOKJ","properties":{"formattedCitation":"\\super 1\\nosupersub{}","plainCitation":"1","noteIndex":0},"citationItems":[{"id":1546,"uris":["http://zotero.org/users/local/4C6u8dIT/items/IHE9WJGP"],"uri":["http://zotero.org/users/local/4C6u8dIT/items/IHE9WJGP"],"itemData":{"id":1546,"type":"webpage","title":"Challenging & complex behaviours: an introduction - Synapse - reconnecting lives","URL":"https://synapse.org.au/information-services/challenging-complex-behaviours-an-introduction.aspx","accessed":{"date-parts":[["2019",4,16]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} 1.

While dealing with complex clients it is also very important to give the person feedback about their behaviour and how you feel about it this way the person will have a reflection on himself and will behave nicely next time.

Grief and loss experienced by workers

When a staff experiences the loss of a loved one then it is the responsibility of the office be sympathetic towards the worker. The work days should be minimized until the time when they come out of that grieving phase ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"etLKgvEa","properties":{"formattedCitation":"\\super 2\\nosupersub{}","plainCitation":"2","noteIndex":0},"citationItems":[{"id":1548,"uris":["http://zotero.org/users/local/4C6u8dIT/items/MV8G6VQG"],"uri":["http://zotero.org/users/local/4C6u8dIT/items/MV8G6VQG"],"itemData":{"id":1548,"type":"article-journal","title":"Loss and grief in the workplace: What can we learn from the literature?","container-title":"International Journal of Workplace Health Management","page":"131-142","volume":"3","issue":"2","source":"emeraldinsight.com (Atypon)","DOI":"10.1108/17538351011055023","ISSN":"1753-8351","shortTitle":"Loss and grief in the workplace","journalAbbreviation":"Intl J of Workplace Health Mgt","author":[{"family":"Watts","given":"Jennifer"},{"family":"O'Connor","given":"Margaret"},{"family":"Bloomer","given":"Melissa"},{"family":"Larkins","given":"Kevin"}],"issued":{"date-parts":[["2010",6,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} 2

The staff can respond to the grief by engaging him/herself in the office work by distracting oneself into other activities can be helpful in coping with such stresses ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"ynmPSUYI","properties":{"formattedCitation":"\\super 2\\nosupersub{}","plainCitation":"2","noteIndex":0},"citationItems":[{"id":1548,"uris":["http://zotero.org/users/local/4C6u8dIT/items/MV8G6VQG"],"uri":["http://zotero.org/users/local/4C6u8dIT/items/MV8G6VQG"],"itemData":{"id":1548,"type":"article-journal","title":"Loss and grief in the workplace: What can we learn from the literature?","container-title":"International Journal of Workplace Health Management","page":"131-142","volume":"3","issue":"2","source":"emeraldinsight.com (Atypon)","DOI":"10.1108/17538351011055023","ISSN":"1753-8351","shortTitle":"Loss and grief in the workplace","journalAbbreviation":"Intl J of Workplace Health Mgt","author":[{"family":"Watts","given":"Jennifer"},{"family":"O'Connor","given":"Margaret"},{"family":"Bloomer","given":"Melissa"},{"family":"Larkins","given":"Kevin"}],"issued":{"date-parts":[["2010",6,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} 2

Exposure to stressful working conditions and stressful incidents

In case of stressful working conditions and stressful incidents the worker can go for a walk or engage in a group chat

Another way to respond to stressful condition is by arranging an activity other than the official work this can be done by collectively indulging in a healthy activity or going out for coffee ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"1GVVy0vu","properties":{"formattedCitation":"\\super 3\\nosupersub{}","plainCitation":"3","noteIndex":0},"citationItems":[{"id":1551,"uris":["http://zotero.org/users/local/4C6u8dIT/items/FZCTG7AJ"],"uri":["http://zotero.org/users/local/4C6u8dIT/items/FZCTG7AJ"],"itemData":{"id":1551,"type":"webpage","title":"Work-related stress","abstract":"Work-related stress causes an increase in sick days and absenteeism, a higher turnover of staff and a drop in productivity.","URL":"https://www.betterhealth.vic.gov.au:443/health/healthyliving/work-related-stress","language":"en","author":[{"family":"Services","given":"Department of Health & Human"}],"accessed":{"date-parts":[["2019",4,16]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} 3.

Question 2

Research the Fair Work Act 2009 https://employsure.com.au/guides/fair-work-australia/what-is-the-fair-work-act/ and list five national employment standards.

1. Working Hours of the Employees

2. Right to Request Flexible Working Arrangements

3. Community Service leave

4. Public Holidays

5. Fair work statements ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"VI3LRpcj","properties":{"formattedCitation":"\\super 4\\nosupersub{}","plainCitation":"4","noteIndex":0},"citationItems":[{"id":1553,"uris":["http://zotero.org/users/local/4C6u8dIT/items/Q4HXF7AV"],"uri":["http://zotero.org/users/local/4C6u8dIT/items/Q4HXF7AV"],"itemData":{"id":1553,"type":"post-weblog","title":"What is the Fair Work Act? | Australia Legislation | Employsure Guides","container-title":"Employsure","abstract":"Understand The Fair Work Act 2009 regulations and your business obligations under the National Employment Standards to remain Fair Work compliant.","URL":"https://employsure.com.au/guides/fair-work-australia/what-is-the-fair-work-act/","shortTitle":"What is the Fair Work Act?","language":"en","accessed":{"date-parts":[["2019",4,16]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} 4

Part 2:

1. Short answer questions

List six different things in your workplace which can be sources of stress for you.     

The six things that are stressful in my workplace are the environment, the working hours, the burden of pending assignments, the politics in the work environment, the deadlines and also the long hours.   

Each of us responds to stress differently. What are your own common responses? (e.g. sleep disturbance)

When I am stressful I prefer to go to walk on a seaside and also I sit there and eat ice cream this helps me to relax my mind.

Describe the support mechanisms available in the clinical setting to support staff experiencing stress.

In the clinical settings before even experiencing work stress there are strategies to cope with them like providing them with the resources like computers and their stuffs in order to do their job. The stuffs are also given trainings about time management and also remedies to come out of the stress this is done by giving them rewards for their hard work and appreciating them.

Complete the Stress Management Plan below, and begin to implement it for the designated period.

At the end of the designated period: Review your Stress Management Plan and answer the following:

Did you adhere to your plan?

With some inconsistencies I was able to stick to my plan.

What made it easy/hard to adhere to your plan?

The thing which made it easy to stick to my plan was the determination to get out of the stress as soon as possible but there were times when I was too demotivated to do anything.

How successful were the strategies you implemented?

The strategies helped me effectively to cope up with my stress to a certain point.

What changes will you make to the plan so you can improve your professional and personal self-care in the future?

In order to make my plan more effective I will include more people at home and also at my work place because once more people are involved then it will be easy to effectively work on the plan without taking days off.

2. Stress Management Plan

In question one and two you identified possible sources and triggers of stress, and how you personally respond to them. Develop a plan to manage these.

You need to develop 2 strategies (e.g. physical activities, meditation).

ACTION

HOW OFTEN

WHEN

INTENDED RESULT

Eg Indoor rock-climbing

Weekly

Saturday afternoons

Get my head clear of work worries; learning to trust myself more in challenging situations

Yoga

Twice a week

On weekends i.e. Saturday and Sunday early in the morning.

I was able to focus on the present moment and clear my head from the detractions and negative feelings.

Hiking

Once in 2 weeks

Sunday Morning

Hiking brought me closer to the nature I was able to observe the beauty of nature which helped me to refresh my mind and the stress came out along with the sweat.

References

ADDIN ZOTERO_BIBL {"uncited":[],"omitted":[],"custom":[]} CSL_BIBLIOGRAPHY 1. Challenging & complex behaviours: an introduction - Synapse - reconnecting lives. https://synapse.org.au/information-services/challenging-complex-behaviours-an-introduction.aspx. Accessed April 16, 2019.

2. Watts J, O’Connor M, Bloomer M, Larkins K. Loss and grief in the workplace: What can we learn from the literature? Intl J of Workplace Health Mgt. 2010;3(2):131-142. doi:10.1108/17538351011055023

3. Services D of H& H. Work-related stress. https://www.betterhealth.vic.gov.au:443/health/healthyliving/work-related-stress. Accessed April 16, 2019.

4. What is the Fair Work Act? | Australia Legislation | Employsure Guides. Employsure. https://employsure.com.au/guides/fair-work-australia/what-is-the-fair-work-act/. Accessed April 16, 2019.