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Assessment Task 1 Becoming Culturally Aware
Becoming Culturally Aware
[Author Name(s), First M. Last, Omit Titles and Degrees]
[Institutional Affiliation(s)]
Author Note
[Include any grant/funding information and a complete correspondence address.]
Becoming Culturally Aware
Part One
Criteria’s
Considerations- 2 answers each section
Styles of dress
Americans dress code in the hospitals is to wear operation theatre kit so that they get minimum infections
Chinese dress code is to wear a uniform and a face mask
Ways of greeting people
Americans are considered as racists and they differentiate people based on their culture ethnicity and religion ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"oSRnnuGs","properties":{"formattedCitation":"(Ajilore, 2019)","plainCitation":"(Ajilore, 2019)","noteIndex":0},"citationItems":[{"id":215,"uris":["http://zotero.org/users/local/smYQhi21/items/8I422DWF"],"uri":["http://zotero.org/users/local/smYQhi21/items/8I422DWF"],"itemData":{"id":215,"type":"webpage","title":"The Harvest of American Racism","container-title":"Center for American Progress","abstract":"Using the market mechanism to solve structural problems is the wrong approach to improving distressed communities.","URL":"https://www.americanprogress.org/issues/economy/news/2019/09/17/474567/harvest-american-racism/","language":"en-US","author":[{"family":"Ajilore","given":"Olugbenga"}],"issued":{"date-parts":[["2019",9,17]]},"accessed":{"date-parts":[["2019",11,5]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Ajilore, 2019). However, they show some resilience in becoming friends.
Chinese people are known for their greeting behaviour and the very first thing while greeting someone is that they bow their heads
Beliefs about hospitality
America is now a diversified state having many people from all over the world they now welcome people.
Chinese are good at hospitality and they believe that welcoming someone with hospitability enhances the connections and their relationships
Importance of time
Americans are punctual and they are time conscious
Chinese are also punctual, and they prefer to deliver their work and services on time
Values
Americans believe in a value system because they want efficiency
Chinese look for the opportunities and then merit and values
Beliefs about child-raising
Americans let their children live independently
Chinese believe in the principles and their children have to follow them
Attitudes about personal space /privacy
Americans believe in, giving personal space is their right so they do not tend to live in nuclear families, or they even demand personal space out of their homes.
Chinese are not that much rigid about the personal space they let others perform their tasks and duties
Gestures to show you understand what has been told to you
They will make us understand in a peaceful way
Prefer to talk very shortly
Ideas about
modesty
Believe on modesty because they know about their legitimate rights and they have the law
Chinese also believe in fairness
Foods
Tend more towards fast food
Chinese to eat traditional and healthy food
Greetings
Welcome people in a happy and peaceful way
Hospitality is important for them, so they greet people with a smile
Facial expressions and hand gestures
They do not shake hands, they only wave
They smile, bow their hands and they close their hands
Work ethic
Punctual and more conscious about their rights
Punctuality and quality services
Religious beliefs
In American culture, people are having various religious beliefs
No official religion
Religious rituals
As many people are having different backgrounds so there is no specific religious ritual
They celebrate rituals yearly
Rules of polite behaviour
They believe in personal space and they prefer to stay peaceful and control themselves
Prefer to stay calm and peaceful
Attitude toward age
No as such treatment towards specific age
There is a lot of respect towards the senior citizens
The role of family
Americans children get separated when their children reach 18 age ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"UAAYhGY7","properties":{"formattedCitation":"(\\uc0\\u8220{}Child-Rearing Practices in Different Cultures,\\uc0\\u8221{} 2016)","plainCitation":"(“Child-Rearing Practices in Different Cultures,” 2016)","noteIndex":0},"citationItems":[{"id":218,"uris":["http://zotero.org/users/local/smYQhi21/items/4TSW4E86"],"uri":["http://zotero.org/users/local/smYQhi21/items/4TSW4E86"],"itemData":{"id":218,"type":"webpage","title":"Child-Rearing Practices in Different Cultures","container-title":"Touro University WorldWide","abstract":"Surveying global parenting reveals that child-rearing practices in different cultures are quite diverse, and the influence culture plays is profound.","URL":"https://www.tuw.edu/health/child-rearing-practices-different-cultures/","language":"en-US","issued":{"date-parts":[["2016",7,19]]},"accessed":{"date-parts":[["2019",11,5]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Child-Rearing Practices in Different Cultures,” 2016) and Chinese believe that family is important for their development
Becoming Culturally Aware
Description
Healthcare services are provided to everyone regardless of their culture, religion, and their race, but there are some barriers like cultural barriers which hinder the healthcare services. Language is an element of culture and there are many languages all over the globe, however, language becomes a barrier when healthcare providers are unable to communicate with the patient during their treatment. The nurses were not able to understand the Chinese language and they were also unable to communicate a patient's words to the translator.
Feelings
After watching the video, I realized that there should be a medium of a language so that we would be able to communicate with others. While getting the treatment we should be able to convey our message or medical history with healthcare providers, so that they would prescribe us medication. If someone can communicate his/her message than the person would be treated well, the lack of communication will lead to unexpected consequences like wrong prescription and medication to the patients ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"N0KxtsM4","properties":{"formattedCitation":"(Bramhall, 2014)","plainCitation":"(Bramhall, 2014)","noteIndex":0},"citationItems":[{"id":222,"uris":["http://zotero.org/users/local/smYQhi21/items/NNBI86E4"],"uri":["http://zotero.org/users/local/smYQhi21/items/NNBI86E4"],"itemData":{"id":222,"type":"article-journal","title":"Effective communication skills in nursing practice.","container-title":"Nursing standard (Royal College of Nursing (Great Britain) : 1987)","page":"53-59","volume":"29","issue":"14","source":"Semantic Scholar","abstract":"This article highlights the importance of effective communication skills for nurses. It focuses on core communication skills, their definitions and the positive outcomes that result when applied to practice. Effective communication is central to the provision of compassionate, high-quality nursing care. The article aims to refresh and develop existing knowledge and understanding of effective communication skills. Nurses reading this article will be encouraged to develop a more conscious style of communicating with patients and carers, with the aim of improving health outcomes and patient satisfaction.","DOI":"10.7748/ns.29.14.53.e9355","author":[{"family":"Bramhall","given":"Elaine"}],"issued":{"date-parts":[["2014"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Bramhall, 2014). I believe that the nurses who were in the ward could not communicate the words of a patient with each other and repeat them on the phone to the translator.
Evaluation
The good thing about this experience was the treatment and healthcare facility provided to the patient regardless of her language and her race. While the bad experience was that, all four actors; patient, translator, and the two nurses could not communicate in the beginning, but the patient was able to convey her message to the translator in the last.
Analysis
I believe that the nurses were trying to help and facilitate the patient in possible ways, and they were trying to communicate with her by approaching a translator. However, the nurse with the patient was trying to make her calm and patient was worried and trying to hold the hand of a nurse so that she would not feel helpless. The patient was getting worried about her communication and she was unable to convey her message and the nurses were trying to repeat the words to the translator ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"hwZb8rtD","properties":{"formattedCitation":"({\\i{}Getting On Season 1 Episode #1 Clip Language Barrier HBO}, n.d.)","plainCitation":"(Getting On Season 1 Episode #1 Clip Language Barrier HBO, n.d.)","noteIndex":0},"citationItems":[{"id":226,"uris":["http://zotero.org/users/local/smYQhi21/items/ARLPF6FM"],"uri":["http://zotero.org/users/local/smYQhi21/items/ARLPF6FM"],"itemData":{"id":226,"type":"motion_picture","title":"Getting On Season 1 Episode #1 Clip Language Barrier HBO","source":"YouTube","dimensions":"2:03","URL":"https://www.youtube.com/watch?v=ThlocfZJzI0","accessed":{"date-parts":[["2019",11,5]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Getting On Season 1 Episode #1 Clip Language Barrier HBO, n.d.). However, nurses were also unable to follow each other because the nurse communicating with the translator could not pronounce properly. Communication is a skill, and nurses could have communicated with the patient by using actions and they could have connected her to the same language speaker. However, the positive aspect is that they were able to find a translator, who was able to convey her message to healthcare providers.
I believe that this way of communication could have ended in a better way, healthcare management would have called a person who can speak and understand the same language. This was a useful experience because I can understand the barriers which may hinder healthcare and how these barriers can be dealt with in possible ways to avoid risks and emergencies.
Conclusion:
I believe that hospitals should hire healthcare providers and nurses belonging to different ethnicities so that they will be able to communicate with the patients and handle the situations before the patients get panic. While there can be a translator who would be communicating with the patients and convey their medical concerns to the nurses.
The positive aspect of this experience is that it made me learn about the importance of teamwork, and how healthcare providers handle emergencies and serve the patients. However, there was a communication gap between nurses that is why they were unable to convey the message.
Action Plan:
The goal should be to communicate and to understand the medical history of the patients so that they will be treated well. The communication gap leads to mishappenings during the treatment of the patients i.e. they tell you something and you misinterpret it. The resources needed to improve the situation would be training to the nursing staff and healthcare providers and there can be an online healthcare system where nurses speaking different languages.
The resource can be found within the health system and management can arrange training sessions conducted by the senior staff because they are more experienced. While there can be an online healthcare session to avoid communication barriers and treat the patients in better ways.
Human Rights:
The new laws have been administered to provide equal rights and to exercise human rights. The act for equal opportunity includes discrimination, harassment and victimization in public life targeting education, employment, and other services. While there is a racial and religious tolerance act, they will help individuals to respond to the unexpected barriers and hindrances. However, there are ways to support individuals but there will be some behaviours which may offend them, so the Charter of Human Rights and Responsibilities have been administered to ensure the human rights ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"8RAxwp7I","properties":{"formattedCitation":"(\\uc0\\u8220{}The Law,\\uc0\\u8221{} n.d.)","plainCitation":"(“The Law,” n.d.)","noteIndex":0},"citationItems":[{"id":212,"uris":["http://zotero.org/users/local/smYQhi21/items/GQF5UXVT"],"uri":["http://zotero.org/users/local/smYQhi21/items/GQF5UXVT"],"itemData":{"id":212,"type":"webpage","title":"The Law","abstract":"Victorian laws administered by the Commission The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with respon...","URL":"https://www.humanrightscommission.vic.gov.au/home/the-law","language":"en-gb","accessed":{"date-parts":[["2019",11,5]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“The Law,” n.d.).
References
ADDIN ZOTERO_BIBL {"uncited":[],"omitted":[],"custom":[]} CSL_BIBLIOGRAPHY Ajilore, O. (2019, September 17). The Harvest of American Racism. Retrieved November 5, 2019, from Center for American Progress website: https://www.americanprogress.org/issues/economy/news/2019/09/17/474567/harvest-american-racism/
Bramhall, E. (2014). Effective communication skills in nursing practice. Nursing Standard (Royal College of Nursing (Great Britain) : 1987), 29(14), 53–59. https://doi.org/10.7748/ns.29.14.53.e9355
Child-Rearing Practices in Different Cultures. (2016, July 19). Retrieved November 5, 2019, from Touro University WorldWide website: https://www.tuw.edu/health/child-rearing-practices-different-cultures/
Getting On Season 1 Episode #1 Clip Language Barrier HBO. (n.d.). Retrieved from https://www.youtube.com/watch?v=ThlocfZJzI0
The Law. (n.d.). Retrieved November 5, 2019, from https://www.humanrightscommission.vic.gov.au/home/the-law
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