Integration of Artificial Intelligence into Organisations
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Integration of Artificial Intelligence into Organisations
Introduction
Artificial intelligence is recognised as the growing concept that influences the functioning of organisations in many different forms. Today, the organisational perspective is entirely different as compared to the conventional form of work setting ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"03KcTU9G","properties":{"formattedCitation":"(Daft & Samson, 2014)","plainCitation":"(Daft & Samson, 2014)","noteIndex":0},"citationItems":[{"id":757,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/3REGBB7Z"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/3REGBB7Z"],"itemData":{"id":757,"type":"book","title":"Fundamentals of Management: Asia Pacific Edition PDF","publisher":"Cengage Learning Australia","URL":"https://books.google.com.pk/books?id=jA-pBQAAQBAJ","ISBN":"978-0-17-027106-6","author":[{"family":"Daft","given":"R. L."},{"family":"Samson","given":"D."}],"issued":{"date-parts":[["2014"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Daft & Samson, 2014). The influence of artificial intelligence can critically observe considering various paradigms. The increasing role of technological advancement in organisations eventually enhance the role of artificial intelligence. The phenomenon of artificial intelligence (AI) is defined as the proper simulation of different procedures of human intelligence through the proper utilisation of machines, especially computer systems ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"kUjQR6fO","properties":{"formattedCitation":"(Lopes, 2016)","plainCitation":"(Lopes, 2016)","noteIndex":0},"citationItems":[{"id":753,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/2MYCCYAV"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/2MYCCYAV"],"itemData":{"id":753,"type":"article-journal","title":"Emotional intelligence in organizations: bridging research and practice","container-title":"Emotion Review","page":"316-321","volume":"8","issue":"4","author":[{"family":"Lopes","given":"Paulo N."}],"issued":{"date-parts":[["2016"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Lopes, 2016). All the processes are relevant to artificial intelligence (AI) comprised of three main features of learning, proper reasoning, and self-correction. The main focus is to critically discuss the issue of the integration of artificial intelligence into organisations.
Discussion
Today, organisations are focused to consider AI as a useful option to enhance the overall performance level of the business. Various practical measures are adopted by the management of the organisations to ensure effective utilisation of the advanced form of technology appears in the form of artificial intelligence (AI). There are various available instruments which are great options for corporate organisations to meet the changing standards of the market. The main idea of AI in an organisational setting based on the proper series of algorithms that are used to applied set of rules for the entire information process. Many business organisations are inclined to use the option of AI for the business because it provides better outcomes as compared to human-level performance ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"Ka5F4s3p","properties":{"formattedCitation":"(Fleming, 2019)","plainCitation":"(Fleming, 2019)","noteIndex":0},"citationItems":[{"id":754,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/D5MBKHER"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/D5MBKHER"],"itemData":{"id":754,"type":"article-journal","title":"Robots and organization studies: Why robots might not want to steal your job","container-title":"Organization Studies","page":"23-38","volume":"40","issue":"1","author":[{"family":"Fleming","given":"Peter"}],"issued":{"date-parts":[["2019"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Fleming, 2019). The overall approach of AI is utilised as the new method of introducing and sustaining invention in a workplace setting. Different domains of AI are considered by the business corporations to effectively and efficiently reshape their innovation procedures and uplift their research and development department. Luke McCormack presented the news article to address the increasing trend of artificial intelligence (AI) for the industries. This main argument presented by the author is that it is a crucial time for the organisations to make active decisions about the use of AI ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"epwF2LSz","properties":{"formattedCitation":"(McCormack, 2018)","plainCitation":"(McCormack, 2018)","noteIndex":0},"citationItems":[{"id":746,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/GARYRWJD"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/GARYRWJD"],"itemData":{"id":746,"type":"article-newspaper","title":"Artificial intelligence is here to disrupt industries. Are we ready?","container-title":"HCAMAG","URL":"https://www.hcamag.com/au/news/general/artificial-intelligence-is-here-to-disrupt-industries.-are-we-ready/153848","author":[{"family":"McCormack","given":"Luke"}],"issued":{"date-parts":[["2018",11,20]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (McCormack, 2018).
The focus of the author is to figure out how the approach of AI has a great impact on organisations. This form of consideration also helps to make better inference about the appropriate utilisation of AI. The particular claim developed by the author is valid that different artificial intelligence technologies and skills play an influential role to ensure better forms of digital transformation, growth, and overall development for all sort of organisational setting. Integration of artificial intelligence becomes an essential factor for organisations to meet the competitive standards of the market. The approach of AI gives the necessary edge to organisations to get a competitive advantage through the proper application of different technological spheres ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"TrwbIpqO","properties":{"formattedCitation":"(Schutte & Malouff, 2016)","plainCitation":"(Schutte & Malouff, 2016)","noteIndex":0},"citationItems":[{"id":752,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/ZPJYL2BA"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/ZPJYL2BA"],"itemData":{"id":752,"type":"article-journal","title":"Comment on developments in trait emotional intelligence research: A broad perspective on trait emotional intelligence","container-title":"Emotion Review","page":"343-344","volume":"8","issue":"4","author":[{"family":"Schutte","given":"Nicola S."},{"family":"Malouff","given":"John M."}],"issued":{"date-parts":[["2016"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Schutte & Malouff, 2016). The massive influence of the concept of AI demands organisations to apply this technological advancement to gain a competitive edge on competitors. It is rightly claimed by the author that there is a need for proper preparation for the organisations to meet the challenging requirements associated with the phenomenon of artificial intelligence.
The implications of artificial intelligence (AI) in an organisational setting can be observed in many different forms. Both structured and unstructured data types can be successfully aligned by using the approach of AI. The facet of AI helps to transform important data in the form of actionable intelligence ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"ipzmcqIo","properties":{"formattedCitation":"(Parry, Cohen, & Bhattacharya, 2016)","plainCitation":"(Parry, Cohen, & Bhattacharya, 2016)","noteIndex":0},"citationItems":[{"id":755,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/2MIWJJER"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/2MIWJJER"],"itemData":{"id":755,"type":"article-journal","title":"Rise of the machines: A critical consideration of automated leadership decision making in organizations","container-title":"Group & Organization Management","page":"571-594","volume":"41","issue":"5","author":[{"family":"Parry","given":"Ken"},{"family":"Cohen","given":"Michael"},{"family":"Bhattacharya","given":"Sukanto"}],"issued":{"date-parts":[["2016"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Parry, Cohen, & Bhattacharya, 2016). Proper display of important data makes it easy for the decision makers to take crucial organisational decisions. The influence of AI in organisational operations can better evaluate through the use of cognitive technology. The facet of cognitive technology based on AI algorithms adopted by the organisations to ensure effective utilisation of business intelligence. The assimilation of artificial intelligence (AI) into organisations appeared in various crucial arrangements. It is enormously important for the corporate producers to decide whether the practice of AI is profitable for the business or not. The nature of the business also plays a critical role to determine the application of AI and its integrated strategies in an organisational setting ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"z8gmAOIf","properties":{"formattedCitation":"(Moore, 2019)","plainCitation":"(Moore, 2019)","noteIndex":0},"citationItems":[{"id":751,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/U27QHNV7"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/U27QHNV7"],"itemData":{"id":751,"type":"book","title":"Jerry Kaplan Artificial Intelligence: What Everyone Needs to Know","publisher":"SAGE Publications Sage UK: London, England","ISBN":"0-19-060239-2","author":[{"family":"Moore","given":"Phoebe V."}],"issued":{"date-parts":[["2019"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Moore, 2019). It is interesting to explore a growing coalition between human beings and technology to enhance the functioning of organisational working. Business producers have a vital option to utilise the opportunity of AI in various forms such as machine learning, enhanced business operations, expand innovation, and improve customer services.
The emerging phenomenon of AI categorised as the opportunity for the business owners to gain maximum market share in the competitive corporate market. Valuable insights of AL enhance chances for the business organisation to influence the functioning of the market rather play its role as the follower. Organisations need to reconsider the existing ways which are used to determine the interaction between humans and machines ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"AuGTfdeQ","properties":{"formattedCitation":"(Ransbotham, Kiron, Gerbert, & Reeves, 2017)","plainCitation":"(Ransbotham, Kiron, Gerbert, & Reeves, 2017)","noteIndex":0},"citationItems":[{"id":750,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/6UUMBSZP"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/6UUMBSZP"],"itemData":{"id":750,"type":"article-journal","title":"Reshaping business with artificial intelligence: Closing the gap between ambition and action","container-title":"MIT Sloan Management Review","volume":"59","issue":"1","author":[{"family":"Ransbotham","given":"Sam"},{"family":"Kiron","given":"David"},{"family":"Gerbert","given":"Philipp"},{"family":"Reeves","given":"Martin"}],"issued":{"date-parts":[["2017"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Ransbotham, Kiron, Gerbert, & Reeves, 2017). The integration of artificial intelligence within organisations ultimately enhance the horizon of machines. It is the potential approach to increase overall experience, develop new inputs, and perform different human-like roles efficiently. The approach of AI works through the proper combination of a large amount of data and application of aligned software. All the related intelligent algorithm permit related software to successfully recognise different patterns in data and act accordingly.
The author of the considered article also focuses on the paradigm of growing investment level for AI around the world. Undoubtedly, the United States of America and China are great examples when it comes to the increasing trend of robots and other advanced technological features in organisations ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"ynL0lQ2C","properties":{"formattedCitation":"(McCormack, 2018)","plainCitation":"(McCormack, 2018)","noteIndex":0},"citationItems":[{"id":746,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/GARYRWJD"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/GARYRWJD"],"itemData":{"id":746,"type":"article-newspaper","title":"Artificial intelligence is here to disrupt industries. Are we ready?","container-title":"HCAMAG","URL":"https://www.hcamag.com/au/news/general/artificial-intelligence-is-here-to-disrupt-industries.-are-we-ready/153848","author":[{"family":"McCormack","given":"Luke"}],"issued":{"date-parts":[["2018",11,20]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (McCormack, 2018). The public and private organisations of Australia need to pay more attention to the advance trend of artificial intelligence within organisations. The changing nature of the management of the organisations demands to use the source of AI in various prominent forms. There is a requirement of spending more financial and human resources to introduce a dynamic range of AI within organisations of various sectors. Comprehensive understanding of the nature of the working is to make proper inference about the usage of AI to achieve desired objectives. There are numerous success stories of the use of AI in an organisational setting which can consider as the source of inspiration to consider the option of AI for the business. Various forms of industries are interested to achieve an optimum level of work through the advanced help of technology ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"c8gsf2i9","properties":{"formattedCitation":"(Saggi & Jain, 2018)","plainCitation":"(Saggi & Jain, 2018)","noteIndex":0},"citationItems":[{"id":749,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/R3AKPJ9S"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/R3AKPJ9S"],"itemData":{"id":749,"type":"article-journal","title":"A survey towards an integration of big data analytics to big insights for value-creation","container-title":"Information Processing & Management","page":"758-790","volume":"54","issue":"5","author":[{"family":"Saggi","given":"Mandeep Kaur"},{"family":"Jain","given":"Sushma"}],"issued":{"date-parts":[["2018"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Saggi & Jain, 2018). Proper alignment of organisational knowledge or intelligence with the features of artificial intelligence is the recipe of success to meet the competitive criteria of the growing market.
The particular concept of organisational intelligence is crucial to make better inference about the utilisation of artificial intelligence within organisations. Organisational intelligence is defined as the capability of the organisation to successfully construct essential knowledge and skills to align its functioning with the strategic working environment. The criteria set by the organisations to increase the capacity of human problem solving should be expanded with the proper composition of different facets of emotional intelligence. Proper alignment between the concepts of emotional intelligence and artificial intelligence make it easy for organisations to use these two prominent domains as great opportunities ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"z4sFEAtY","properties":{"formattedCitation":"(Kolbj\\uc0\\u248{}rnsrud, Amico, & Thomas, 2016)","plainCitation":"(Kolbjørnsrud, Amico, & Thomas, 2016)","noteIndex":0},"citationItems":[{"id":748,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/G9544DIU"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/G9544DIU"],"itemData":{"id":748,"type":"article-journal","title":"How artificial intelligence will redefine management","container-title":"Harvard Business Review","volume":"2","author":[{"family":"Kolbjørnsrud","given":"Vegard"},{"family":"Amico","given":"Richard"},{"family":"Thomas","given":"Robert J."}],"issued":{"date-parts":[["2016"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Kolbjørnsrud, Amico, & Thomas, 2016). The approach of AI has the capacity to increase practical facet of problem-solving within the complex level of working within a large organisation. Due to the AI, it becomes easy for the management of the organisations transmits important information to all the relevant working channels as early as possible.
Organisations have the opportunity to integrate the idea of artificial intelligence into organisational intelligence. All forms of organisations are a focus to develop a knowledge-based framework to enhance overall functioning ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"cTbmMYF9","properties":{"formattedCitation":"(Mayer, Caruso, & Salovey, 2016)","plainCitation":"(Mayer, Caruso, & Salovey, 2016)","noteIndex":0},"citationItems":[{"id":756,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/HNA35TG7"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/HNA35TG7"],"itemData":{"id":756,"type":"article-journal","title":"The ability model of emotional intelligence: Principles and updates","container-title":"Emotion Review","page":"290-300","volume":"8","issue":"4","author":[{"family":"Mayer","given":"John D."},{"family":"Caruso","given":"David R."},{"family":"Salovey","given":"Peter"}],"issued":{"date-parts":[["2016"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Mayer, Caruso, & Salovey, 2016). Various agents of artificial intelligence can be utilized to increase the overall perspective of organisational intelligence. Computational organisation theory provides theoretical foundations to build successful approach of AI in a workplace setting. The problem-solving the prospect of organisations is closely connected with the changing nature of the technological intervention. Currently, organisations have to deal with multiple working agents to ensure proper execution of different tasks ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"eLdMyNgY","properties":{"formattedCitation":"(Davenport & Ronanki, 2018)","plainCitation":"(Davenport & Ronanki, 2018)","noteIndex":0},"citationItems":[{"id":747,"uris":["http://zotero.org/users/local/7Hi3kAOD/items/KWQUAB27"],"uri":["http://zotero.org/users/local/7Hi3kAOD/items/KWQUAB27"],"itemData":{"id":747,"type":"article-journal","title":"Artificial intelligence for the real world","container-title":"Harvard business review","page":"108-116","volume":"96","issue":"1","author":[{"family":"Davenport","given":"Thomas H."},{"family":"Ronanki","given":"Rajeev"}],"issued":{"date-parts":[["2018"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Davenport & Ronanki, 2018). The complexity of nature of work can minimize through the proper use of AI in a workplace setting. It is an opportunity for the workers to use the information system and machines to increase the range of potential work with high performance. The utilisation of AI makes it easy for organisations to overcome the perspectives of cognitive, physical, institutional, and temporal limitations. Consideration of AI as the basic tool assist organisations to utilize different mathematical and computational procedures to properly handle both human and automated organisational domains.
Conclusion
To conclude the discussion about the growing trend of integration of artificial intelligence into organisations, it is crucial to mention that organisations need to understand their capacity and demands to adopt the idea of technological advancements. The broad concept of AI closely linked with overall organisational intelligence. The diversity of the market demands organisations to use different capacities of knowledge to expand the entire development level. The phenomenon of artificial intelligence has the capacity to eliminate different barriers linked with the key perspectives of organisational intelligence. The growing contribution of AI within organisations is better to observe within the areas of communication strategies, team dynamics, knowledge management, overall procedure improvement, system assessment, risk management, and technology management. The procedure of AI expands chances for organisations to use different techniques of technological advancement to achieve organisational objectives.
References
ADDIN ZOTERO_BIBL {"uncited":[],"omitted":[],"custom":[]} CSL_BIBLIOGRAPHY Daft, R. L., & Samson, D. (2014). Fundamentals of Management: Asia Pacific Edition PDF. Retrieved from https://books.google.com/books?id=jA-pBQAAQBAJ
Davenport, T. H., & Ronanki, R. (2018). Artificial intelligence for the real world. Harvard Business Review, 96(1), 108–116.
Fleming, P. (2019). Robots and organization studies: Why robots might not want to steal your job. Organization Studies, 40(1), 23–38.
Kolbjørnsrud, V., Amico, R., & Thomas, R. J. (2016). How artificial intelligence will redefine management. Harvard Business Review, 2.
Lopes, P. N. (2016). Emotional intelligence in organizations: bridging research and practice. Emotion Review, 8(4), 316–321.
Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290–300.
McCormack, L. (2018, November 20). Artificial intelligence is here to disrupt industries. Are we ready? HCAMAG. Retrieved from https://www.hcamag.com/au/news/general/artificial-intelligence-is-here-to-disrupt-industries.-are-we-ready/153848
Moore, P. V. (2019). Jerry Kaplan Artificial Intelligence: What Everyone Needs to Know. SAGE Publications Sage UK: London, England.
Parry, K., Cohen, M., & Bhattacharya, S. (2016). Rise of the machines: A critical consideration of automated leadership decision making in organizations. Group & Organization Management, 41(5), 571–594.
Ransbotham, S., Kiron, D., Gerbert, P., & Reeves, M. (2017). Reshaping business with artificial intelligence: Closing the gap between ambition and action. MIT Sloan Management Review, 59(1).
Saggi, M. K., & Jain, S. (2018). A survey towards an integration of big data analytics to big insights for value-creation. Information Processing & Management, 54(5), 758–790.
Schutte, N. S., & Malouff, J. M. (2016). Comment on developments in trait emotional intelligence research: A broad perspective on trait emotional intelligence. Emotion Review, 8(4), 343–344.
