bjbj 4H44wwwww8,-d(cccccccehDcwcwwcdwwcc.VHYpdY@cc0-dHY@hFdhYYhwp(cc-dh4 International Summer Session
Operations Management
Final Exam
Name __________________________ ID __________
Total 60 Marks. Time 90 Minutes.
Question TypeMaximumScoredA10B10C10D10E10F10Total100
Consider a retail store like Walmart, or any big retail store. Describe its layout and list 10 design considerations you could link to what you studied in the chapter. Your answers should clearly describe the aspects of layout-related only to the retail stores and not in general.
Answer A The retail stores like Walmart or any other retail stores layout should be Grid Floor, Loop floor, and Free-flow. Grid Floor Plans are used in a grocery store, and convenient stores, and is best for shelf products such as books, toys, food products, and hardware, etc. Similarly, Loop Floor layout is best for apparel, toy, personal care products, and kitchenware. This layout increases the wall space and keeps the buyer busy to walk along the wall and take their needed product. Free Flow layout is the best option for upscale, and boutique sitting. It is used for personal care products, bakery stores, mixed-use store, and packed goods.
List of Design
custom vs. off-the-shelf display options
amount of product on display
SightLine Dont create hidden places. Where the buyers can escape from your view.
Traffic Flow (Important factor in designing a retail outlets layout.
Lighting
Storage and stocking
Curb Appeal
Digital placement of products on shelves.
Scanners and security.
Cash counters placements
Can laptops manufacturing companies follow mass customization Please write the process of mass customization for a laptop company in detail.
Answer B Mass customization is the process used widely by multi-national corporations. Mass customization is the combination of marketing and manufacturing units to produce products according to the needs of each customer. And to produce in bulk to achieve the economy of scale. First, the concept of large business organizations was mass production to reduce the per-unit cost and maximize profitability. The mass customization is a modern technique in which both the mass production and customization of the product according to the needs of each individual.
In laptops, mass customization is possible by the process to manufacture all the materials used in laptops such as RAM, Hard Drive, CD ROM, Display, color and design of the laptops. Then supply it to different outlets and build a laptop according to the needs of each customer. To build on the order of the customer, display all the available varieties in each part of the laptop, and then build it according to the needs, taste, and requirements of a customer.
A contractor for the military is looking for a new location for a supply depot. The depot will supply four bases whose tonnage (demand), and map coordinates are shown below. If management wants the depot to have a central location, what should be its map coordinates
Bases(X,Y) CoordinatesTonnageFort Able(40,110)30,000Base Baker(70,50)60,000Camp Charlie(90,20)35,000Camp Delta(70,80)75,000
Answer C X 55 and y 100
A product has demand of 4000 units per year. Ordering cost is 20 and holding cost is 4 per unit per year. Calculate the EOQ and the number of times the order must be placed to meet the demand.
Answer D EOQ 632.45
No. of orders 64
Given the following bill of material
If the demand for product A is 50 units, what will be the gross requirement for components B, C, D, E, and F
Answer B50
C50
D 150
E 50
F150
Consider an automobile company that follows JIT practice. Write one process step of this automobile manufacturing company and explain in detail how JIT can reduce variability in its inventory levels.
Answer F By keeping little inventory and essentially manufacturing on demand in the automobile company. Tesla is following the JIT techniques to reduce the inventory cost. It also helped Tesla to modify the cars for their customers according to their needs.
JIT can reduce variability in its inventory level through the elimination of inventory that hides variability in the manufacturing system. JIT also reduce variability in inventory level by minimization of unnecessary inventory keeping. It also helps management to reduce the cost of inventory, and encourage innovation process in a company. It also helps in reduction of problems in a production plant, carrying the cost of inventory, and helps a manager to reduce the cost of production.
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