Assignment 1

Assignment 1

[Name of the Writer]

[Name of the Institution]

Assignment 1

Division of labour is an economic notion that means narrowing down or partitioning of complex tasks into several subtasks. Division of labour is also termed as the specialisation of labour. This means allocating workers with specific skills to certain tasks, this result in more efficiency and effectiveness. Assigning workers to particular tasks makes the worker specialist in that task, enhancing employee as well as organisations productivity. Employees can yield much more production using division of labour in contrast to a similar number of employees working alone respectively. Moreover, the division of labour results in increased handiness from learning, improvements in working methodology, more defined and clear steps, and less wasted motion shifting from one duty to another duty (Hearn, 2018). Almost all of the companies split their work processes in order to raise productivity levels. One of the reasons a company may need to perform the division of labour is because of the complexity of their produces; another reason to divide jobs can be because of geography or worker skill sets. Companies also save money and time from dividing labour since workers concentrate on executing one job swiftly and proficiently. For example, If an employee in car manufacturing company has to fit an interior, construct a transmission, and paint a vehicle, he or she might not be able to develop proficiency and promptness at all of those jobs.

Division of labour results in more efficiency and effectiveness because:

Employees have to work on a small number of tasks and so they needless training or knowledge of diverse fields

Using one specific tool or machinery to perform one specific job is more productive and swift.

Wastage of time is restricted or diminished as there is no shifting process from one task to another.

Workforces get used to one job and grow affiliation, a sense of achievement and loyalty with it.

The best part is that employees can focus on tasks that they can perform well and which related to their skills.

Moreover, the notion behind specialisation or division of labour is to create or generate economies of scale. Economies of scale refer to reducing the typical cost of manufacturing a product by increasing the rate of production. Employees are likely to master one job swiftly and become much more effective and confident when working on one job rather than having to work on multiple cross-functional jobs. As said, practice makes a man perfect; the employee gains an increased level of dexterity and becomes exceedingly skilful because of the repetitive nature of his or her job. Because the employee has to perform the same job over and over again, he or she attains perfection in his/her skillset. This enhances overall productivity (Robinson, 2017). Another discrete benefit with the division of labour is that the cost per unit is likely to drop down when the product is manufactured on a large scale, ensuring cheaper goods. Lastly, "Time is money," and a smart division of labour tactic saves valuable time.

Division of labour can play a vital role in any economic structure since it results in the maximisation of production in any manufacturing procedure. The breakdown of processes into various simple and clear constituents, with each constituent allotted to specific employees or workers that are best suited to that job, the whole process is rendered more effective.

According to Adam Smith, the creation of wealth or capital is immensely dependent on the division of labour (Smith, 2005). The division of labour is critical for every forward-looking economic structure. The existence of the division of labour is essential for the improved output of labour the ultimately results in economic prosperity; the absence of division of labour is the prominent feature of every underdeveloped financial structure. Under the capitalist approach of production or economy, there is a division of labour that is exclusive to capitalism. Even though all civilisations divide labour but only capitalism splits work into its simplest, most recurring chores. In capitalism, the division of labour results in increased production and control as well. As the procedure of work is divided into small parts, this ensures better management and fine-tuning of the businesses for the sole purpose of the growth of wealth. An additional feature of the division of labour is that along with shaping work it also shapes populations (Smith, 2005).

There are many examples of division or specialization of labour, few of them specialisation are supply chains, outsourcing and role etc.

Roles

A very general and practical division of labour example is a company that hires employees with specific skill sets, knowledge and experience to perform certain specialised functions.

Outsourcing

Outsourcing is also known as subcontracting. It is a business practice to partner in the form of specialty. It means that if one organisation is not capable enough to perform a particular task well, it outsources that task to another organisation which specialises in that task. This results in quality, efficiency and effectiveness. For instance, an appliance manufacturing organisation that outsources much of its IT functions to an IT firm lets both companies to specialise or concentrate in their capacities of economic gain.

Supply Chains

Procuring components, materials, products, parts and services from another organisation is a form of specialisation. For example, if a bicycle producer order tires from another firm that specialises in bicycle tires. This is an example of the division of specialisation.

References

Hearn, J. (2018). How to Read The Wealth of Nations (or Why the Division of Labor Is More Important Than Competition in Adam Smith). Sociological Theory, 36(2), 162-184.

Robinson, A. (2017). Modern approaches to manufacturing improvement: The Shingo system. Routledge.

Smith, A. (2005). From The Wealth of Nations. In Readings In The Economics Of The Division Of Labor: The Classical Tradition (pp. 93-123).

Assignment 1

RUNNING HEAD: ASSIGNMENT 1

Assignment 1

Name of Student

[Name of the Institution]

Assignment 1

The Competing Values Framework is a framework that is used to assess leadership strengths and weaknesses in an organizational setting. It is especially useful to determine the effectiveness of a leader in an organization. There are many ways that this framework can be used, such as improving self-management skills or evaluation of management style. CITATION Rob15 \l 1033 (Quinn, et al., 2015)

According to the result of CVF survey that I took, my quadrants on the CVF wheel are not exactly equal. There are four quadrants on the wheel. Flexibility-External quadrant makes up the Open Systems Model (Create) while External-Control makes up the Rational Goal Model (Compete). Similarly, Control-Internal quadrant makes up the Internal Processes Model (Control) and Internal-Flexibility makes up the Human Relations Model (Collaborate). CITATION Ros14 \l 1033 (Meloa, et al., 2014) Therefore, Open Systems Model and Internal Processes Model are my strong points. Whereas, Rational Goal Model and Human Relations Model are comparatively weaker. My strongest skill is that I constantly come up with new ideas and am able to convey those ideas to the management. The world is moving towards innovative and creative business operations. For this purpose, I think my skills are useful for organizations. I can confirm this quadrant to be strong because in my professional life, I have been negotiating and influencing management to at least listen to the creative ideas that I come up with. Secondly my strengths also include monitoring and controlling employees effectively. However, soft skills are not one of my strongest skills although they are very important in the hospitality and tourism industry. CITATION Ann17 \l 1033 (Ashton, 2017). My other weakness is that I am not able to motivate employees to be productive. However, I can learn these skills through experience as they are important for this industry CITATION Sha15 \l 1033 (Akhtar, 2015).

Bibliography

BIBLIOGRAPHY Akhtar, S., 2015. Assessment of Competency based Tourism Education: An Industry Perspective. International Journal of Engineering and Management Research, 5(4), pp. 261-272.

Ashton, A. S., 2017. How human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry. Journal of Human Resources in Hospitality & Tourism , 17(2), pp. 175-199.

Meloa, R. C., Silvab, M. J. & Parreiraa, P., 2014. Effective leadership: Competing Values Framework. Procedia Technology, Volume 16, p. 921 – 928 .

Quinn, R. E. et al., 2015. Becoming a Master Manager: A Competing Values Approach. 6 ed. New Jersey: Wiley.

Appendix

Figure SEQ Figure \* ARABIC 1: CVF Survey Results

Assignment 1

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Your Name (First and Last)

Institution or School name

Question and Answers

Q1. Evaluate and explain the terms learning, reinforcement, punishment, and Extinction.

A1. Learning is the alteration in an individuals performance, which is brought about through experience. Reinforcement is a stimulus that is used in boosting or launching a pattern for particular kind of expected behavior. Punishment is the process in which an averting stimulus is added to reduce a certain response. When an individual plans to reduce any reinforcement for a particular behavior, the process is given the name Extinction ADDIN ZOTERO_ITEM CSL_CITATION citationIDa2brfuguhce,propertiesformattedCitation(Marchant, Campbell, Pelloux, Bossert, Shaham, 2018),plainCitation(Marchant, Campbell, Pelloux, Bossert, Shaham, 2018),citationItemsid104,urishttp//zotero.org/users/local/zTPHp9Do/items/YSKYZSDS,urihttp//zotero.org/users/local/zTPHp9Do/items/YSKYZSDS,itemDataid104,typearticle-journal,titleContext-induced relapse after extinction versus punishment similarities and differences,container-titlePsychopharmacology,page1-10,authorfamilyMarchant,givenNathan J.,familyCampbell,givenErin J.,familyPelloux,givenYann,familyBossert,givenJennifer M.,familyShaham,givenYavin,issueddate-parts2018,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Marchant, Campbell, Pelloux, Bossert, Shaham, 2018).

Q2. What are positive and negative consequences in shaping behavior How should they be managed Explain the value of extinction as a strategy.

A2. Executives own admittance for the beneficial negative and positive reinforcement to support workers in the quest of achieving Company goals. Positive consequences are desirable results for an employees actions. They can include promotion, bonus or any reward. Contrary to that, Negative consequences are undesirable results of a workers behavior. They can include demotion or severe criticism and so on. The strategy of extinction is useful in a situation that requires time and endurance. When a particular behavior of a worker is avoided or ignored altogether, there are chances that the workers behavior will be weakened if that conduct is avoided repeatedly. Extinction works well when paired with positive reinforcement.

Q3. What are the five characteristics of well-developed goals Why is feedback on goal progress important

A3. The goals which are well-developed have the following features Timed, Relevant, Specific Measurable, and Achievable. Together they make the word SMART goals should be smart. Feedback on goal progress is essential as it ensures the enhancement of performance. When the higher authority tells the employee that the goal was exceeded by 15 after looking at the feedback, it works as a better motivation as opposed to telling the employee that you did great. ADDIN ZOTERO_ITEM CSL_CITATION citationIDa2diqb5d33q,propertiesformattedCitation(Bowman, Mogensen, Marsland, Lannin, 2015),plainCitation(Bowman, Mogensen, Marsland, Lannin, 2015),citationItemsid105,urishttp//zotero.org/users/local/zTPHp9Do/items/ZUHBUVRD,urihttp//zotero.org/users/local/zTPHp9Do/items/ZUHBUVRD,itemDataid105,typearticle-journal,titleThe development, content validity and inter rater reliability of the SMART Goal Evaluation Method A standardised method for evaluating clinical goals,container-titleAustralian occupational therapy journal,page420-427,volume62,issue6,authorfamilyBowman,givenJulia,familyMogensen,givenLise,familyMarsland,givenElisabeth,familyLannin,givenNatasha,issueddate-parts2015,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Bowman, Mogensen, Marsland, Lannin, 2015)

Q4. What are the purposes of conducting performance appraisals What are the benefits of 360-degree feedback

A4. It is very useful for the evaluation of the employees performance. An appraisal also helps in finding out how well a worker does his/her job. This is also a good way to assess the competencies and skills of an employee. It aids the employer understand that does an employee carry leadership skills, how well do they work with their colleagues and how efficiently can they solve a conflict. A great advantage of the 360-degree feedback is the increase in an Employees self-awareness. The reason behind it, is the fact, that the workers are given a complete detail of their weaknesses and strengths. This helps in making the improvement process more manageable for the employees. ADDIN ZOTERO_ITEM CSL_CITATION citationIDa11l82mrmtb,propertiesformattedCitationrtf (Lopes, Sarraguuc0u231a, Lopes, Duarte, 2015),plainCitation(Lopes, Sarragua, Lopes, Duarte, 2015),citationItemsid106,urishttp//zotero.org/users/local/zTPHp9Do/items/9KR4EKND,urihttp//zotero.org/users/local/zTPHp9Do/items/9KR4EKND,itemDataid106,typearticle-journal,titleA new approach to talent management in law firms Integrating performance appraisal and assessment center data,container-titleInternational Journal of Productivity and Performance Management,page523-543,volume64,issue4,authorfamilyLopes,givenSusana Almeida,familySarragua,givenJorge Miguel Gonalves,familyLopes,givenJoo Almeida,familyDuarte,givenMaria Eduarda,issueddate-parts2015,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Lopes, Sarragua, Lopes, Duarte, 2015)

References

Marchant, N. J., Campbell, E. J., Pelloux, Y., Bossert, J. M., Shaham, Y. (2018). Context-induced relapse after extinction versus punishment similarities and differences.Psychopharmacology, 1-10.

Bowman, J., Mogensen, L., Marsland, E., Lannin, N. (2015). The development, content validity and inter rater reliability of the SMART Goal Evaluation Method A standardised method for evaluating clinical goals.Australian occupational therapy journal,62(6), 420-427.

Lopes, S. A., Sarragua, J. M. G., Lopes, J. A., Duarte, M. E. (2015). A new approach to,-GIQV_ N o P n o @h3eh4hbhrh-S hG5hhjhUhhGh

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hhhjhUhhC3hNh7chJphfhhlhh-Shx6 talent management in law firms Integrating performance appraisal and assessment center data.International Journal of Productivity and Performance Management,64(4), 523-543.

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Assignment 1

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(Name of Professor) (University)BBQ fun is an e-commerce business, and its business activities and operational plan are affected by different external factors. Australian government demands different rules and regulations to be followed by e-commerce businesses such as registration of business name and obtaining its Australian Business Number (Business.gov.au, 2019). Policies and Procedures help in guiding the course of action and influence the decisions. In accordance with the operational plan of BBQ fun, the policies can be related to the roles and responsibilities of employees, maintaining the quality of goods and services and health and safety of their employees.

An operational plan provides the employees of an organization with clear pictures of their responsibilities according to the business objectives of the company ADDIN ZOTERO_ITEM CSL_CITATION citationIDAtxduXHz,propertiesformattedCitationrtf (uc0u8220Operations Planning and Management,uc0u8221 2016),plainCitation(Operations Planning and Management, 2016),citationItemsid991,urishttp//zotero.org/users/local/FGhKhGPG/items/UGDXJREP,urihttp//zotero.org/users/local/FGhKhGPG/items/UGDXJREP,itemDataid991,typepost-weblog,titleOperations Planning and Management,container-titleSchroeder Schroeder,abstractPlanning and managing operations well helps an organization to avoid redundant or inefficient work while anticipating and identifying problem areas before they become major issues. Without a proper,URLhttps//www.schroeder-inc.com/solutions/operations-planning-and-management/,languageen-US,issueddate-parts2016,4,19,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Operations Planning and Management, 2016). Basically, this plan will help BBQ fun in implementing the e-commerce strategy because it will identify tasks that will guide employees and will lead to the success of the strategy. The existing operational plan will be amended because it has some important elements of the operational plan but misses some of them such as timelines to complete one task and needs a process of monitoring progress. However, it uses the expert judgment to identify the risks that can occur in implementation.

To implement an e-commerce strategy successfully include different resources are required which include the website developers, warehousing for storage of goods, advertising and promotion, customer service department, equipment and office space.

Human resource requirement

Website developers

Four Customer service people

Four warehouse workers

Training of existing employees

Six additional drivers

Physical resources requirement

Office space reconfiguration

Engineering equipment and Trucks

Three forklifts

Action Plan

Action / ObjectiveDatePerson Responsible Budget or ResourceSelection of Vendors for equipment and trucks By 25th Jan Manager

Administration Procurement of equipment By 5th FebManager

Administration For delivery Trucks 300,000

Forklifts 30000Office and Warehouse ReconfigurationBy 15th FebManager Administration50000Recruitment of New employeesBy 25th FebManager Human Resource30000Training of Staff for Customer Service By 5th MarManager Human Resource24000Training of Store ManagersBy 12th MarManager Human Resource27000Communication among stakeholdersBy 20th MarOperational Manager

Balanced Scorecard

Balanced Scorecard is a planning and management tool which helps an organization to communicate and measure and monitor the progress of its strategic targets. ADDIN ZOTERO_ITEM CSL_CITATION citationIDa224046hsn3,propertiesformattedCitationrtf (uc0u8220What is the Balanced Scorecard,uc0u8221 n.d.),plainCitation(What is the Balanced Scorecard, n.d.),citationItemsid987,urishttp//zotero.org/users/local/FGhKhGPG/items/25RGFXLU,urihttp//zotero.org/users/local/FGhKhGPG/items/25RGFXLU,itemDataid987,typewebpage,titleWhat is the Balanced Scorecard,URLhttps//www.balancedscorecard.org/BSC-Basics/About-the-Balanced-Scorecard,accesseddate-parts2019,1,17,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (What is the Balanced Scorecard n.d.)

KRA (key result area)Target KPI (key performance indicator)ResultSupporting people to perform via training and performance management.Numbers of injuries (Target 0).

Numbers of absentees (Target 3 of total hours).

Anti-discrimination complaints (Target0).

Lost Time Injury Frequency Rate (Target2)

Percentage completion of performance plans and performance management process.

Numbers of coaching sessions completed.

Numbers of operational-related training programs completedSales per representative

Lead conversions

Number of trained staff

Employee Retention ADDIN ZOTERO_ITEM CSL_CITATION citationIDac2it7qcv6,propertiesformattedCitation(Parmenter, 2015),plainCitation(Parmenter, 2015),citationItemsid990,urishttp//zotero.org/users/local/FGhKhGPG/items/ZEX36NE5,urihttp//zotero.org/users/local/FGhKhGPG/items/ZEX36NE5,itemDataid990,typebook,titleKey performance indicators developing, implementing, and using winning KPIs,publisherJohn Wiley Sons,ISBN1-118-92510-6,authorfamilyParmenter,givenDavid,issueddate-parts2015,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Parmenter, 2015)Increased employee performance due to training and management. Increasing sales revenue.General ledger accounts financial statements

Revenue target 11 million

Profit target 1,792,286Number of Orders

Net Profit Margin

Higher profitability and business stability Building a reputation for quality products and quality customer service

Raise organizational profile by 20.

Improve client satisfaction performance by 25.Percentage of brand recognition in sought-after categories in periodic customer surveys.

Percentage of customers with positive view of organisational responsiveness, innovation, quality, ethics, safety.

Number of customer complaints.

Delivery times.

Number of returned items.Customer Retention Rate

Customer Profitability

Website Traffic

Customer Feedbacks

Customer Ratings Positive word of mouth from customers. High customer retention rates and low customer churn.

Less cost to acquire new customers Engaging with customers through marketing, research, and personalised service. Completion of market/marketing research.

Completion of customer surveys.

Completion of reports to identify marketing opportunities.Customer engagement level

Monthly New Customers

Positive Reviews from Customers

Customer Feedbacks Increase in Customer Satisfaction

Positive word of mouth from customers.Reduce direct and indirect costs of operationsGeneral ledger accounts financial statements

wages

cost of agent services

consultancy fees

Wastage and associated expenses.

Expense target 5,004,714

COGS target 5,890,000Cost per Order

Cost per customer conversion

Cash flow statement

Accounts Payable Higher profitability and business stability

High spending on marketing and other tasks to increase sales

Contingency Plan

Company name BBQfun

Name of person developing the plan

Name Position Operational ManagerRisks identified

1. Risk of not being able to hire trained staff for customer service

2. Risk of Employee injuries while loading and unloading

3. Risk of loss of IP

Strategies/activities to minimise the riskBy whenBy whomHave clear procedures and standards designed to assess candidates before hiring 1 month HR Choosing Experienced Candidates in the same fields of performance 1 monthHRTrain employees to avoid any customer loss in future 1 monthHREmployee Trainings to Use equipments for loading and unloading 2 monthHRHealth and Safety Rules and policies with documentation 1 monthHRHaving employee insurance 2 monthHRHave contract with Web Developer 1 monthOperations, ITHave a data protection solution2 monthOperations, ITTake Legal Help 2 monthOperations, IT

Proposal

The physical and human resources identified are required to implement the e-commerce strategy of BBQ fun. Since the existing website is in need of improvement and the increased online sales also need warehousing space, new drivers and more trucks. Moreover, to fulfill the staffing needs of improved business, some new staff is required, and existing staff needs to be trained. All these resources will help in the better performance of business. The KPIs are developed to see the increase in performance and are directed towards the organizational goals. By not implementing these resources organization can face failure to provide quality goods and services to customers which will decrease profitability. Company needs to meet the customer expectations by Australian law. This proposal is based on the companys needs and the technical and business requirements of BBQ fun. The following is the break-down of cost for these resources

Costs e-Commerce strategy (initial investment)ResourcesCostsPlant and equipmentDelivery trucks 50,000 x 6 300,000

Forklifts 10,000 x 3 30,000Promotional costs300,000Website developers100,000Staff training Online customer service training 3,000 per staff member 24,000Recruitment costs30,000Management change leadership training for store managers and team leaders3,000 each 1 Brisbane store manager, 4 Brisbane team leaders, 1 Gold Coast store manager and 3 Gold Coast team leaders x 3,000 27,000Warehouse and office reconfiguration50,000Total861,000

Bibliography

Business.gov.au. (2019).Legal Essentials for doing business online. online Available at https//www.business.gov.au/marketing/websites/legal-essentials-for-doing-business-online Accessed 17 Jan. 2019.

ADDIN ZOTERO_BIBL custom CSL_BIBLIOGRAPHY Operations Planning and Management, 2016. . Schroeder Schroeder.

Parmenter, D., 2015. Key performance indicators developing, implementing, and using winning KPIs. John Wiley Sons.

What is the Balanced Scorecard WWW Document, n.d. URL https//www.balancedscorecard.org/BSC-Basics/About-the-Balanced-Scorecard (accessed 1.17.19).

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Assignment 1

Code of Ethics for Bank

Name of Student

Name of Institution

Code of Ethics

Why code of Ethics?

The ethics are as old as the human history and in some cases these codes form the very foundations of some of the systems. The old Greek society had some ethics systems laid down to be followed. These codes allow the people to know what is required of the various people concerning the organization. However, these are much more than mere statements and they show the destination to which the people in the organization strive to reach. This makes the ethical codes some practical statements that are to be pursued by the people who are working in any work setting.

The codes given by some organization are more important with reference to particular contexts. These now become the statements which the people in the organizations have to follow and adhere to in order to be truly professional CITATION Ala14 \l 1033 (cohn, 2014).

Codes that are the most effective work at two levels, institutional and symbolic. The banking profession demands from the people working in the system that they adhere to institutional as well as the symbolic representation of codes.

Discrimination

This refers to making some difference between the people on the basis of some aspects that are out of the human control. The most popular aspects of these differences are gender and race. Both these aspects are out of the human control. Thus, the organization should not make any difference in the people with different race, color, gender and even nationality while presenting the various opportunities to the people. The ethics statements should clearly state that it does not make any discrimination on the basis of these variables. The organization should not allow any person from the employees to make such difference or to point out somebody on the basis of these aspects. This aspect is particularly important in case of the employment opportunities where the organization has to clearly state that the organization is an equal opportunity employer. The same applies when the promotions are considered. There can be serious implications if the organization does not adhere seriously to the discrimination aspects. Some of these are legal aspects which can force the company to come to court if the employee opts for the legal case prosecution. The social aspects will create a bad word of mouth for the organization CITATION il92 \l 1033 (Mitchell, 1992).

This bank provides an equal opportunity to all the genders to be appointed, promoted and achieve their targets. We make sure that there is no question from any employee that can impart any kind of discrimination from the organization. We are also destined to make a team that sees the quality of work as the only criteria for differentiating the people.

Exploitation

Exploitation refers to the use of some particular situation of materials for some private benefit when these materials are not supposed to be used this way and under normal circumstances the behavior of the person would have been different. In a healthy organizational environment, this practice should be highly unacceptable and there should be considerable penalty on the offender. The code of ethics for the organization should clearly state the meaning of the term. In this modern time, the term is extended to include the social media and the internet aspects related to the company. The members should respect the privacy of each other and avoid exploring the private accounts on various websites. The internet aspect also includes the content sent on the email of the employees by the others. This will also come in the definition of exploitation if the content share is such that it can cause some harm to the person resulting from the acts of other person. This aspect is known as blackmailing in general terms. Thus, the content will be considered to form exploitation if it can be defined as some blackmailing by one person to the other. One of the major issues faced by the people regarding exploitation is the video or pictorial content shared by them and the same is being misused by some other people. This issue can be resolved by banning any posts related to the organization that contains any kind of personal content as a part. Another control measure would be that the identity that a person is working for some particular organization should be hidden in all the social media accounts. The employees should not be allowed to us e the official email addresses for any personal emails and especial checks have to be placed on the various emails that are done from the official accounts for the purposes other than the official ones. The same codes will apply to all the social media applications. The employees in general and the females in particular should avoid logging on to the personal accounts of the social media, this will ensure that there is no mishandling of these accounts if the accounts are not properly logged out.

In our organization, we work and we do not see what the personal matters of a person are and in what directions are they moving. We strongly condemn the people sharing personals with each other in the office. The company does not allow the opening and sharing of any personal social media account from the gateway used by the bank. After all the precautions we hope that no person is exploited by the other.

Corruption

There is a need that a sound system should be established in the organization that allows the prevention as well as the detection of the corrupt practices. First of all, we have to define the term corruption. This can be stated as the means of changing the expression of others and make it erroneous. The next step is to see the impact that the said action will have on the overall scenario in which the company is working. If we look at the financial aspects of this phenomenon, we can say that the corruption may mean the illegal saving of taxes on the part of the account holders. This will definitely be done with the help of someone from inside the bank. This practice will not be acceptable to the management and strict actions should be taken against the culprits. This should be made very clear to the employees that only they will be fully responsible for the consequences of any act that can come under the definition of corruption from any aspect. The employees should have a clear understanding of the policies and procedures laid down by the banks to cover against such crimes. The employees should also know clearly whom to report in case they see something is happening in this regard. This clarity in the information will make sure that the risk of such happenings will be minimized within the organization. The policies and procedure in this regard should be improved on a continuous basis and the same should be communicated to all the concerned employees and other parties that can be affected by any such practice. The term corruption also includes the attempts to undertake the money laundering or some financing of terrorist activities. A special branch of operations should be dedicated to this part related to corruption. This will also include some attempts to dodge the organization regarding the true ownership of the money or other assets that the person possesses. Again the definitions of the illegal money should be very clear to the general public, and the employees of the bank. This will make the reporting of such activities much easier. The rules, regulations and the hierarchy of reporting in this regard should be made very clear by the bank. The bank should not become a part of any activity that is undertaken by some global organization against some particular country or countries. These include the sanctions undertaken by the UN against some countries. However, the bank will follow the rules set by any government. The bank should not be a direct part of any such activity. The bank staff is trained about the latest laws and regulations that direct the acceptable behaviors regarding anti bribe and anti-fraud aspects. These risks can arise from a number of factors that the employees will come across every day. There are appropriate systems that can be used to report any such activity that comes under the head of fraud or bribery. There will be zero tolerance by the organization with respect to the bribery and fraud. There are many informal kinds of bribery which include the gifts from the clients or even the offers to have dinner together CITATION Dav17 \l 1033 (Zaring, 2017). The fraud also has certain different aspects whereby there is a high probability that some insider person is involved in the fraudulent activity. This requires that a comprehensive training is given to the staff members on the practices that are acceptable by the organization and those which are not. After this training, the bank should keep zero tolerance on these issues.

Corruption is not acceptable and the definition of corruption is clearly given in our policies. We as an organization will make sure that no corrupt person or practice remains in the organization. There will be no long hearings of the cases in which some person is accused of corruption. The person will be made a symbol seeing whom others will not indulge in the same practices CITATION Eli11 \l 1033 (Paulet, 2011).

Dishonest and Fraudulent Behavior

This aspect purely relates to the employees working within the bank. The definition of dishonesty is very broad. This may start from an employee not giving his hundred percent effort in the bank and it may end up at the employee mishandling the cash and other valuables held at the bank CITATION CFG89 \l 1033 (Green, 1989). This behavior of the employees is completely unacceptable for the organization because the organization spends considerable cost on each employee from the time of recruitment to the present time. Thus, the organization has to make sure that the behavior of the employee is completely according to the guidelines provided by the code. There will be certain training sessions with the employees to tell them how to behave in an honest manner. The honesty is defined in terms of the action that is beneficial for the company. The employee should not act in a way that affects the organization in an adverse fashion.

Fraud is an action that is intended to misrepresent some facts so that some personal or business benefit can be achieved CITATION Jes15 \l 1033 (Villa, 2015). This may hurt the reputation of the organization and can result in heavy fines by the various authorities.

Dishonesty can be cured but fraud will not be tolerated at all at this organization. The dishonest person may be kept in the organization by getting him down in the hierarchy. The fraud activity is not acceptable and whosoever is found guilty of such activity, he will be severely and immediately punished.

Whistleblower Protection

All the people working in an organization are not equal. Some are braver than others and have the courage to tell what is wrong and what is right in any given situation. The person who points out something wrong that is happening or has happened in an organization is called the whistleblower CITATION Cen18 \l 1033 (Central bnak of Ireland, 2018). The organization must commend the efforts undertaken by these people who endanger themselves for the benefits of the organization. The company will keep the name of the person under cover throughout the whole process.

YOU are our Assets if you help us saving our credibility, we will protect you.

Enforcement

This refers to the bank’s ability to implement the various policies and practices to the actual practice. This aspect is very important as this will also ensure that all other objectives of the code are achieved successfully. In order to be able to enforce these policies, the top management should not be involved in any misconduct CITATION Ban13 \l 1033 (Bank of America, 2013). They should also have the full and updated knowledge of the various policies and procedure of the bank. This information should also be properly disseminated to the lower staff and the management. This will help the bank to make a cohesive effort of enforcement. This will also make sure that there are least loopholes in the system that can be used by the various employees to commit any wrong doing.

The bank will enforce all the policies in their true spirit. No matter how long it takes and what are the final consequences, the organization will not compromise on these policies as they have been made for the betterment of all the stakeholders.

References

BIBLIOGRAPHY Adeyanju, O. D., 2014. Code of Ethics and Professionalism:Implication for bank failure in Nigeria. Research Journal of Finance and Accounting, 5(19), pp. 75-87.

Bank of America, 2013. https://www.banktrack.org/download/code_of_ethics_20/190318code_of_ethics_dec2013.pdf. [Online] Available at: https://www.banktrack.org/download/code_of_ethics_20/190318code_of_ethics_dec2013.pdf[Accessed 30 April 2019].

Central bnak of Ireland, 2018. https://www.centralbank.ie/docs/default-source/careers/policies/code-of-ethics-behaviour.pdf?sfvrsn=6. [Online] Available at: https://www.centralbank.ie/docs/default-source/careers/policies/code-of-ethics-behaviour.pdf?sfvrsn=6[Accessed 30 April 2019].

cohn, A., 2014. Business Culture and dishonesty in the banking industry. International Journal of Science, pp. 86-89.

Deusche Bank Group, 2018. https://www.db.com/ir/en/download/Code_of_Conduct_August_2018.pdf. [Online] Available at: https://www.db.com/ir/en/download/Code_of_Conduct_August_2018.pdf[Accessed 30 April 2019].

Green, C., 1989. Business Ethics in banking. Journal of Business ethics, 8(8), pp. 631-634.

Joshi, K. &. V., 2011. A study of social and ethical issues in banking industry. International Journal of Economic Research, 2(5), pp. 49-57.

Koslowski, P., 2009. The Ethics of Banking Conclusions from the financial crisis. s.l.:Springer.

Mitchell, W. j., 1992. Bank Ethics: An exploratory study of ethical behaviors and perceptions in small, local banks. Journal of Business ethics, 11(3), pp. 197-205.

Ogbo, A. I., 2017. Business Ethics as a tool for competitive advantage in the banking sector of Nigeria. Journal of social Sciences, 35(1).

Paulet, E., 2011. Banking Ethics. The international journal of business in Society, 11(3).

Villa, J., 2015. Ethics in Banking: The role of moral values and judgements in finance. s.l.:Palgrave Mcmillan.

William J. Mitchell, 1992. Bank ethics: An exploratory study of Ethical behviors and perceptrions in small local banks. Journal of Business ethics, 11(3), pp. 197-205.

Zaring, D., 2017. The International campaign to create ethical bankers. Journal of financial regulations, 3(2), pp. 187-209.

Assignment 1, Business Presentation Plan

Assignment 1, Business Presentation Plan

[Name of the Writer]

[Name of the Institution]

Assignment 1, Business Presentation Plan

Introduction

Business Presentation Plan is one of the most critical activities of the manager especially when sit is about launching a new product or service. Presentation is the way which communicates your idea, strategy or message with the people who you want to communicate with. For the manager, it is highly crucial to ensure every aspect before proceeding to the actual presentation especially when presenting critical things like product launching at a medium-sized company which hardly have around 200 employees. It is important for managers because it makes them able to make an inspiring presentation where every involved person get engaged in the actions as after the presentation ends. Beyond that, pre-planning is crucial because if you or manager does not plan how the presentation would be presented then his or her idea or message may not be conveyed in their desired way.

Planning for business presentation need organization of the presentation, deep and proper research and proper and effective planning. These three are the key things which have the capability to decide the success or failure of your presentation. In the presentation, the job of the manager is not only to convey his or her message nor engage the audience with the relevant information while their actual job is to assure and inspire the audience to take action on the message or strategy which has been communicated and delivered in the presentation.

To ensure that you would have and you do a successful presentation, the manager needs to make every possible planning before the day or time of presentation. It is important that the manager should plan and finalized everything as much as possible before the presentation.

For a successful presentation, the Actual Business Presentation Plan includes the following things.

Defining Core Purpose

It is extremely important for every presenter to clearly define the main and core purpose of the presentation. As well as to know what the engaged people want and expect from the presentation. Additionally with this, as we are launching a new product which is too extend the product line of our company, so we must consider this launch as the core purpose of the presentation. In short words, the manager is required to determine what is needed to be accomplished from this business presentation.

Audience Analysis

For business presentation, it is highly important that the manager or presenter learn all aspects of the audience or people who will be involved in this business presentation. This part of the plan would help the manager to tailor the presentation so that the involved group of people would respond well to the information provided and overall presentation.

Beyond that, the manager must make it a major part of his or her presentation that they should use a possible simple and easily understandable way to communicate his or her message. Like if you communicate information about marketing of a product or production of a product like Laptop case, so the engineer would not understand even a single aspect of marketing message while marketer would be completely confused when trying to understand the production process of the product. So it is very important for the manager to plan that he or she would use layman's terms instead of technical jargon.

Outline Creation

Creating a rough outline helps to know how you plan to address your purpose and the desired achievement. This step of presentation plan involves to define the sections of your presentation like introduction, body, analysis, and conclusion, etc. this would help the manager to divide the presentation into pieces so that the message would be communicated in a much better way.

Proof and Evidence Development

In the business presentation, is the most critical part is the development of required shreds of evidence regarding your message and audience concerns. In this phase of the plan, you need research all the related pieces of evidence and proofs regarding what you want to communicate and convey. As well as you must have to gather all facts and figures to facilitate your views and arguments in the presentation. His part of the plan should be done with perfection, accuracy and much earlier than presentation day or time. Like if the manager wants to convey something about sales for which he or she discusses sales of past year then he must have exact sales figures. As well as the specific activities and actions which were involved in the process of those sales and even marketing.

Listing Questions

Questions from the audience side always have both positive and negative impacts on the overall presentation. The questions raised by the audiences can add something new and credible to the knowledge of presenter at the time of presentation while they may put an inverse impact on the presenter or they can impact the presentation in a negative way. So in the business presentation plan, the manager needs to develop a detailed list of all questions which he/she thinks that may be raised I by the audience during the presentation. As well as the manager or presenter must produce answers for all possible questions in the list which would be found helpful during the presentation or at the time of answering the audience's questions and concerns.

In addition to the phase of the plan, the manager could also involve some experts in their fields. They should be involved for the purpose to point out most of the questions as well as to produce potential answers to the questions. This is done because the experts may help in the areas where the manager finds him or herself inefficient.

Rehearsing Business Presentation

The practical part of the business presentation plan is to rehearse the presentation several times. T is hugely important for every presenter who may be a manager or professional of any other level. The rehearsal should be done in front of someone or in front of the few who understand the actual points of your concept and idea. In this, the manager should ask for the improvement in the presentation or ask what do they see any weak areas or point in the presentation. This would be helpful for the manager to do a successful business presentation. It would be much help because the individuals may suggest something very crucial and amazing for the improvement as well as they may suggest the ways that how you can improve the presentation.

Scheduling Location

Scheduling the place, room or location where the presentation by the manager is dependent on the manager as well as the audience. But it mostly matters up to the choice of presenter. In this phase, the manager would need to schedule a specific place or location for the presentation. Beyond that, the manager should ensure that all the required equipment are available and fine. As well as he/she should make sure the place, environment, and all other factors which have enough impact on the presentation. Other than that, the manager (presenter) visit the location some days before the presentation to do check everything from every aspect.

Delivering Presentation

No matter how the presentation and material or message in it is effective and super, if the presentation has not been delivered well then everything can be found useless. A successful business presentation is one which covers all facts and figures, all information, details and actual message as well as it has been presented in an efficient way.

For effective delivery of the presentation, some key hints and tactics are recommended below.

Don’t get intimidated

Intimidation is the factor which may destroy the entire presentation even if the presentation is well planned, well prepared and well-structured from every perspective. So the manager should not let the audience to intimidate him/her. As the manager provides the message to the audience with all facts, figures, and pieces of evidence, so he/she should be enough confident during the presentation. The manager should be fully professional and confident because he communicates the things in which the audiences have an interest. As well as deliver the message and entire presentation without thinking about any worry like ridiculed or judged wrong.

Follow the Designed Strategy

The presenter always has a basic purpose and reason at hand and strategy which will be used to deliver the presentation effectively. So the manager (presenter) should follow the developed strategy or overall plan instead of only filling slides from material and reading them in front of people does not mean giving a presentation while it can be meant as reading a book in front of someone or giving a report to the people or audience. So the recommended strategy is the manager should provide bullet points, key factors and other realistic in a very concise way and communicate them.

Authentication

The best way to deliver the presentation in the best way is the presenter should be fully authentic. The audiences want the presenter to be completely authentic and real because they don't have someone who gives a lecture on a simple topic for an entire hour. So the manager has to develop a conversation with the audience instead of delivering the presentation as a speech or lecture.

References

Ducere, Global Business School. (2019). 9954, MANAGERIAL COMMUNICATION Assignment 1, Business Presentation Plan, 1-4.

Assignment 1: Personal Narrative

Assignment 1: Personal Narrative

[Name of the Writer]

[Name of the Institution]

Assignment 1: Personal Narrative

There are many ethical issues that a person faces in the field of business and management. Individuals from small to large businesses often face ethical issues such as checking personal email accounts, dealing with claims of harassment, grooming a certain employee for a promotion, and employee behavior. Plans are often adapted to deal with ethical issues so that barriers between communication and understanding can be removed and the workforce can engage in a healthy and ethical atmosphere. There are many times in which I observed or experienced an unethical situation in a professional platform. Such as a business selling its products and services for a price which was not suitable. The concept of profit maximization to a certain extent where the business starts using unfair practices is a significant unethical practice. Therefore, after experiencing such a thing, my thoughts and opinions on this matter became utterly relevant.

These were being able to rectify the firm of there false practices for personal gains and creating awareness amongst peers so that any further unethical practice can be avoided. Another thought that came to my mind was leaving the organization or joining another firm that is well reputable and established. Usually, employees who are honest and content often do not get used to these sorts of unethical practices or get involved in any unethical situations. Thus, they either try to change the organizational culture or leave the organization for better and ethical work experience. As for myself, my thoughts on this matter would be solely to try creating awareness or correction amongst the operations of the business which may be having ethical concerns. Otherwise, my opinion would be to engage in an honest practice and earn an honest living no matter how tough it may seem at first.

There are so many fundamental ethical issues and diversity issues which employees face in an organization. Such as employee working conditions and behavior. If they are not provided with safety and security, they develop a tendency to behave improperly and unethically which may lead to internal workforce problems. Providing poor working conditions and environment may demotivate them to become less productive and efficient. My opinion on this matter would be that companies who make employees work without pay while creating an unsafe working environment may face legal actions and consequences.

There was a time when I observed this kind of unethical situation in a small scale company. My thoughts on the matter were to create awareness amongst employees to make them stand up for their rights. Making them aware of all the legal complications involved with working attributes can help them find a better job with more opportunities. Moreover, equality is yet another considerable concern amongst most significant companies as they tend to become biased on the basis of workforce distribution and practices. Providing them with lower standards of care and pay means being unfair to them. My thought on this matter would be to use legal advice to help solve these ethical issues.

ASSIGNMENT 1: SOCIAL PERFORMANCE OF ORGANIZATIONS

Assignment 1: Social performance of organizations

Your Name (First M. Last)

School or Institution Name (University at Place or Town, State)

Uber

Nature:

Uber is one of the famous transportation network companies. It’s headquarter is in San Francisco, California. It is a leading and emerging company that is facilitating people by providing them comfortable journey. Nature of uber could be better understood by saying it a kind of online cab system that would provide the passengers easy, comfortable and cheap traveling (Jin,et,al,2019). By nature, it is a technology-based platform, as people have to install the uber app for using the service provided by this company. Technology is the backbone of this company as one is going to be in touch with his driver only through smartphone.

Structure of uber:

For understanding the structure uber it is essential to know that its head office is operating in San Francisco. Initially, it started operating in American only but with the advancement time and after getting success, this company that was just operating in U.S, started operating in other countries as well and now it is operating in 785 metropolitan areas in various countries. Its structure includes platforms that could be accessed by approaching to its websites and by installing the uber app that would bring the customer in touch with the company (Sun,et,al,2018). After this, the request for the ride would be forwarded to the drivers that would be near to the applicant’s location who has requested for availing the uber service. There are thousand are vehicles that are registered on uber. Uber comes in the list of very few companies that value more than $70 billion.

Types of services that uber offers:

There are different types of services that uber offers for facilitating its users and these services are listed below:

Ridesharing:

In this service, a ride is going to be shared between the two passengers and it is going to be done by the driver and both the passengers would know about this sharing.

Riding services:

This is one of the most important services from which this company is generating its revenue. In this service, the rider who wants to travel, sends a request and gets in touch with the driver, simply by putting his/her destination in the "where to" box after installing the uber app in his/her smartphone.

Bike riding:

In this service, a bike is being used for short traveling within the cities.

Food delivery:

Another appealing service that has been introduced by this company is the food delivery service. In this service, people can order whatever they want to eat, and that ordered food would be with them.

Factors affecting uber’s success:

This fact cannot be denied that there are many factors when it comes to the success of a company, a company cannot be seen as something picture perfect as there would be some weak areas that become a hurdle in the way of success of a company. Likewise, it could be seen that many issues could be observed regarding Uber. Though many factors are reducing the speed of progress of uber but two elements that has become a hurdle in its success are listed below:

It has been seen that uber is not much safe ride when it comes to the female passengers. It has been seen that there are many cases of sexual harassment reported by the female passengers also these females passenger contact information has been seen misused by the uber executives. Drivers can also trace and have a passenger's location that also raised serious privacy concerns.

Another factor that is affecting uber’s success is the fake rides that used to be sent from its competitor Lyft for cutting the profit of this company.

Suggestions to the stakeholders for influencing financial improvements

There are two types of stakeholders that usually a company has. The primary stakeholders involve investors, employees, suppliers, and customers and following are the five suggestions that would add a lot in the financial performance of uber.

Employee relations:

There are various ways by which the stakeholders can improve the financial condition of uber as there are few areas that need more attention for coping with the issues that are creating problems on its way to success. One of the main way by adopting which the stakeholders can influence the financial condition of uber is that the stakeholders should try to resolve the issues that customers are having because of the notorious code of conduct of uber drivers (Malos,et,al,2018). There should be a healthy relationship among the employers, employees and the customers as it is going to help all the three parties that are being connected through uber. The employee should take the drivers in confidence and should treat them well as it would help in sustaining the drivers who quite uber within a few weeks or months.

Commissions and bonus:

Increasing bonuses and commissions of the drivers would be another way through which the stakeholders could influence the financial improvements. Uber could do much better than it is doing today, but some issues need to be resolve timely. Bonuses and commissions could be a positive step that stakeholders could take for realizing the employees that they matter also for the success of this business.

Increasing the cancellation time:

Though Uber is running successfully not only in America but in other parts of the world as well but just because of minor management errors and emergence of new online transport service threats it’s continuously. There are other competitors nowadays in this market for uber such Lyft who has emerged as a strong competitor for uber, and is making policies that are clashing with that of uber's policies. Lyft is providing more cancellation time than uber, so uber stakeholders should consider this point as well because customers always prefer a company who would first think about customer’s benefit and this is what lyft is doing. Uber is having less cancellation time and start charging money to the customer; that's why people are getting more attracted towards lyft nowadays.

Resolve the privacy concerns of customers:

There have been reported many complaints against the privacy concerns to uber, specifically about the location of the customer, there has been raised severe concerns. As the competition in the online transport business is getting tough, it is a golden chance for Uber to attract its customers again by finding out possible ways of resolving customer’s privacy concerns. Uber stakeholders should make the best use of the latest technology for devising the ways how uber could provide its services to people without disturbing and knowing much about them.

Taking notice of misconduct complaints:

Another major issue that uber is facing is that there many reports about the misconduct of the Uber drivers. Many customers have complained that their drivers do not have any business ethics or realization of their social responsibility. Especially in case of females, there have been reported many cases of sexual harassment, so stakeholders should work on improving Uber's reputation by charging and taking serious actions against those drivers, about whom there are complaints about misconduct or sexual harassment.

Social responsibility and controversy:

Uber is doing great business in its field and has an outstanding business model, but there is a social responsibility concern that this company deals with. Not only the passengers are being exploited of their rights many times but also the drivers who work for Uber are not treated well, and this has become one of the main concern regarding social responsibility that uber is facing. It should be the concern of uber to take care of the social responsibility. It should own its employees who are its main source for generating good revenue. There is a need for uber to work a little more on social responsibility. Uber should value its driver, as its customers are valuable for it. There have been seen many controversial issues regarding the social responsibility that this company fails to fulfill (MacEachen,et,al,2018). It is having a tough time as many other companies are emerging in this field and uber is focusing more on other ways how to attract more and more drivers. Uber is just ignoring the fact that other companies that are emerging in this field are not violating social responsibilities like Uber and are valuing their drivers.

There has been seen many controversies where there are solid pieces of evidence that uber is neglecting the term social responsibility and focusing more on how to have a strong hold in the market where there have come strong competitors like Lyft. Drivers should be facilitated by providing them all the possible benefits that they deserve. It is the social responsibility of Uber to take in confidence the drivers first if it wants to rule the market. There have been seen many problems that uber drivers face such as safety issues, challenges for meeting customer’s expectations, but still they try to satisfy the customer, but in turn, there get a very little cut even after driving for many hours. Sometimes they also have to face awkward situations where they are humiliated by some rude and arrogant customers but still they have a fear of being reported by those customers as they are not even being given the right to report a complaint against a customer, so as a whole it could be said that drivers should be treated as human and there comes some social responsibility on uber for safeguarding its driver’s rights.

References:

Jin, S. T., Kong, H., & Sui, D. Z. (2019). Uber, Public Transit, and Urban Transportation Equity: A Case Study in New York City. The Professional Geographer, 1-16.

Sun, H., Hu, S., McIntosh, S., & Cao, Y. (2018). Big data trip classification on the New York City taxi and Uber sensor network. Journal of Internet Technology, 19(2), 591-598.

Malos, S., Lester, G. V., & Virick, M. (2018). Uber Drivers and Employment Status in the Gig Economy: Should Corporate Social Responsibility Tip the Scales?. Employee Responsibilities and Rights Journal, 30(4), 239-251.

MacEachern, E., Musson, E. R., Bartel, E., Carriere, J., Meyer, S. B., Varatharajan, S., ... & Saunders, R. (2018). 285 The sharing economy: hazards of being an Uber driver.

Assignment 1: Strategic Management And Strategic Competitiveness

Strategic Management and Strategic Competitiveness

Your name

Affiliation

General Motors, founded in 1908 is the world largest auto maker and has been global industry sales leader for more than seventy five years. General motors designs, manufactures, markets and distributes trucks and cars and their parts in more than thirty three countries around the world. The net volume of sales was ten million vehicles in the year 2016. When e commerce was introduced, many organizations shifted their mode of work completely by using internet, which helped them a lot in their economic success. Besides the enormous success of General motors they had to suffer a great loss due increasing demand of globalization to bring change in the technology. They had to get out of their comfort zone and shift themselves towards the modern use of technology.

Impact of Globalization and Technology on General Motors

Globalization is the exchange of goods and ideas between businesses or organizations through different means. It can effect enormously, if one firm is using modern means of production or selling, obviously they are gathering more attention of the customers than the other firms. The first major technology that changed the form of work globally was the system of e-commerce. It got spread so quickly and it was highly appreciated by the users. Because it helped people in buying, in social connections and in different transactions. General Motors also had to face the big change of the technology. Their competitors like Swedish auto maker Volvo, Toyota or Chrysler etc. made the great use of e commerce technology. Due to lack of modern technology General Motors had to evacuate five factories in North America with the loss of approximately fourteen thousand employees. When General Motors realized the great loss they are having they decided to shift to the online technology. Their online website provided detailed analysis of a vehicle, comparison of their product with the product of their competitors, dealer inventory, a personal message center and many more. Usage of new technology raised the economic statistics of GM massively. They sold more than twenty lac vehicles and recovered their economic status with time.

The second globalization factor that impacted GM was emergence of new market lines outside the US and UK. The new markets used the idea of manufacturing small vehicles and got huge economic benefits through this idea. As for GM, the balance of their economy was very important at this point. Hence they decided to get a partnership with Suzuki, Opel, Holden, Isuzu and many more. The benefit for Suzuki was they were getting the usage of new technologies from GM like the idea of hybrid cars and GM was establishing their roots internationally. According to recent stats, these companies together now sell more than thirteen million vehicles annually across the world ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"z7rctUUl","properties":{"formattedCitation":"(Conlon & Perkins, 2018)","plainCitation":"(Conlon & Perkins, 2018)","noteIndex":0},"citationItems":[{"id":16,"uris":["http://zotero.org/users/local/6hWtnKoy/items/5TD7PGCQ"],"uri":["http://zotero.org/users/local/6hWtnKoy/items/5TD7PGCQ"],"itemData":{"id":16,"type":"book","title":"Wheels and deals: The automotive industry in twentieth-century Australia","publisher":"Routledge","source":"Google Scholar","shortTitle":"Wheels and deals","author":[{"family":"Conlon","given":"Robert"},{"family":"Perkins","given":"John"}],"issued":{"date-parts":[["2018"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Conlon & Perkins, 2018).

442912523495Industrial organization model and the resource based model

Factors or environment effecting the organization from the outside are called external environment. The first major factor that influences GM is competition. GM competition is with Ford Company, it is trying to take over the GM industry by using different strategies like low pricing etc. Besides all the struggles of Ford Company GM is top leading Company due to its quality and strategy management. There are some other factors also that have been effecting the external environment like social, at what extent the consumer and sellers can communicate effectively. Legal is another factor which includes the amendments of employee rights. Economy and technology can also effect the external environment. Change taxation polices or interest rates by government, or the introduction of new inventions in the market, forces the company to change their policies.

45624752071370The attractive industry for GM is Ford. It was found in 1920. Their luxury, sports and day to day use cars have given a serious competition to GM. The strategy which GM formulated was to provide the vehicles which are enrich with qualities and latest technologies. Their main focus is on the design of the vehicle that should be highly appreciated by the customers. To implement these strategies GM is using highly advance technology in their factories. They innovate or change themselves with the change of the technology ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"MihD63nN","properties":{"formattedCitation":"(Behmer, Betancourt, Metros, Stevens, & Park, 2018)","plainCitation":"(Behmer, Betancourt, Metros, Stevens, & Park, 2018)","noteIndex":0},"citationItems":[{"id":13,"uris":["http://zotero.org/users/local/6hWtnKoy/items/DUVWIDNU"],"uri":["http://zotero.org/users/local/6hWtnKoy/items/DUVWIDNU"],"itemData":{"id":13,"type":"patent","title":"Vehicle rear lower bumper cover","author":[{"family":"Behmer","given":"Darrell P."},{"family":"Betancourt","given":"Melvin"},{"family":"Metros","given":"Craig S."},{"family":"Stevens","given":"Christopher"},{"family":"Park","given":"Junmo"}],"issued":{"date-parts":[["2018",3]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (Behmer, Betancourt, Metros, Stevens, & Park, 2018).

GM has a great number of resources through which they are capable of producing quality products. They have a joint venture with local Chinese automotive companies. The economy benefit from these companies is a great resource for GM. They use 3D modeling design for implementation or designing of their vehicles. They are going to use the generative design software which will be using the technology of cloud computing and artificial intelligent algorithms. By using such resources GM will be capable of generating high performance vehicles, they will be capable of producing customized cars that is the weight and accessories could be decided by the customer. The competitors of a company are a great source to learn, by their progress GM can think of strategies how to overcome their competitor’s features and quality. The attractive industry for GM was Chinese local market, Chinese are also making a rapid progress in the use of technology hence this industry is perfect for GM in producing highly technological cars.

By using both these models GM can easily analyze their industrial and resource needs. The idea of joint venture with Chinese market benefitted a lot. In the year 2017 they manufactured quality vehicles more than four thousand and five hundred units in number, which was a great benefit to for the GM economically ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"Jilwkqm3","properties":{"formattedCitation":"(McLean, 2018)","plainCitation":"(McLean, 2018)","noteIndex":0},"citationItems":[{"id":10,"uris":["http://zotero.org/users/local/6hWtnKoy/items/6JAC2B9C"],"uri":["http://zotero.org/users/local/6hWtnKoy/items/6JAC2B9C"],"itemData":{"id":10,"type":"book","title":"Understanding your economy: Using analysis to guide local strategic planning","publisher":"Routledge","source":"Google Scholar","shortTitle":"Understanding your economy","author":[{"family":"McLean","given":"Mary"}],"issued":{"date-parts":[["2018"]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (McLean, 2018) and they managed to earn more economy than the average.

Vision and Mission statement

The Vision statement of GM is that they want to become the world leader in vehicles and related services. They want to become the worlds most valued, successful and innovative automotive company. Their mission is to gain the trust and loyalty of their customers for life by providing them the best quality services by continuous improvement and their efficient team work and innovative skills. These both statements help the GM Company to stay focused towards their goals. The vision and mission statements and performance results of the company show the overall image, if they won’t follow their statements they won’t be able to maintain their brand image. Basically both these statements are the major part of the strategic planning of any company. They strategy is the core element in the success of any organization. If GM won’t follow their strategic planning they won’t be able to become world’s most famous automotive company.

4. Impacts of Stakeholders

Stakeholders are those parties which contribute or invest their money in the economy of the company, they get the interest on the profit earned by the company. Stakeholders can have a great influence on the company’s progress and success. Stakeholders can be divided into four groups that is users, influencers, providers and governance.

Users are those stakeholders which use the end product of the company. In case GM their end vehicles are used by their customers, the feedback of the customer surely has a great impact on General Motors Company. The good feedback of the customer will lead the company towards a better future and bad review of the product will lead the company in loss of the economy and also the loss of the brand name.

Governance are the internal stakeholders of the company. Their direct influence is in the manufacturing of the product. The top three internal stakeholders of the GM are Mary Barra, Mark Reuss and Dan Amman. Their role is the most important in the success of the company. If their management goes wrong the end product or the out output gets entirely wrong. Their impacts control the economy and stability of the company.

Influencers are the stakeholders that can help in making generating a good image of the product publically. As GM sells the vehicles their public advertisements of the products is very important. Media can grab a lot of customers for the company easily which will help in the rapid increase of the economy and attaining the loyalty of the customers.

Providers are the people which help in the economy by investing their money. The major providers of GM are Honda, GMC, Chevrolet or different other companies. Honda will invest approximately two billion dollars in coming twelve years. Which will greatly help the GM Company in the manufacturing of the products by using new and innovative technologies.

Stakeholders have great influence on the success of the company. The internal stakeholders can make the product or they can damage the product. It’s all in their hands that how they manage and use the resources of the company for generating an innovative product and fulfilling the vision and mission of the company. The external stakeholders can massively help in the capital of the company. The joint venture of GM and Chinese markets increased the economy of GM on a very large scale. Every stakeholder has its own influence on the company which cannot be neglected.

References

ADDIN ZOTERO_BIBL {"uncited":[],"omitted":[],"custom":[]} CSL_BIBLIOGRAPHY Behmer, D. P., Betancourt, M., Metros, C. S., Stevens, C., & Park, J. (2018). Vehicle rear lower bumper cover.

Conlon, R., & Perkins, J. (2018). Wheels and deals: The automotive industry in twentieth-century Australia. Routledge.

McLean, M. (2018). Understanding your economy: Using analysis to guide local strategic planning. Routledge.

Assignment 2

Assignment

Theories of techniques

Theory of constraint

The five steps of Theory of Constraint (TOC) include identification of constraints, exploitation, synchronization, evaluation and repetition of the process. The company can apply the process of determining future threats and take anticipatory measures for removing constraints. The primary step involves identification of constraints leading to the next stage of improving them by utilizing available resources. Constraints are synchronized by aligning activities with the needs of the constraints. The stage of evaluation involves forecast of future actions that assist in the elimination of constraints. TOC offers many benefits to the organization including improvement in the process of product development, enhanced productivity and quality. It allows the company to attain organizational goals that increase the probability of high profitability. Lead times are reduced at inventory level that makes the process more efficient. Improvements in quality will lead to customer satisfaction and drive more future demand CITATION Erc15 \l 1033 (Okutmuş, KahvecibJe and Kartašova).

Total quality management

Total Quality Management (TQM) is a practical approach adopted by organizations for attaining managerial efficiency. The principles and tools of TQM can be used for improving the quality of products. The principles of TQM stresses on the production of high-quality work, customer satisfaction, continuous improvement and mutual respect in the workplace. By applying TQM, the company will focus on fulfilling customers needs that will allow building positive organization-customer relationship. Nissan Motor Company can build a better customer base by producing high-quality products. The approach emphasizes strategic management and quality practices that lead to on-time performance. Nissan can build an interactive culture by following principles of TQM that suggests giving respect to the employees. This practice is useful for promoting an innovative culture. TQM emphasizes continuous improvement that will allow Nissan to determine its efficient and lean processes. By hiring qualified staff and providing adequate training will ensure increased productivity CITATION Jin03 \l 1033 (Li, Anderson and Harrison).

Data analysis

Cause-and-effect

1028700274320Product development

Planning, creating virtual prototype, designing, testing, evaluation, regulations

Product development

Planning, creating virtual prototype, designing, testing, evaluation, regulations

2628900259715

1028700130175Product technology

Scheduling with the manufacturer, managing stock inventory, production constraints

Product technology

Scheduling with the manufacturer, managing stock inventory, production constraints

2743200335280

102870099695Production

Manufacturing, assembling, inspecting

Production

Manufacturing, assembling, inspecting

1143000678180Distribution

Contracting, orders, demand

0Distribution

Contracting, orders, demand

2743200220980

The cause-and-effect diagram shows that the process starts with product development that will affect supply chain partners. Creation of virtual product and testing will demand involving supply chain and third-party into the process. This demands to maintain continuous communications with these parties. In each country, the company has to follow regulations of manufacturing that will also affect the supply chain. Stock inventory, production constraints and scheduling with the manufacturer can create troubles for the supply chain partners if they are not updated at a continuous pace. Supplier involvement has positive impacts on production process but with the advancement of technology these parties switch to modern methods of communications skipping landlines or direct communications. Addressing quality at the individual level of production such as manufacturing or procurement of raw materials is difficult.

B. Time-function map

Clients

Order product

183515596265 Receive product

Sales

342265460375Order process

Cost of production

342265210185

267335210185Wait

Plant

26733574295

40894074295Print

45529574295Extrude

Warehouse

45529560325

368935174625Wait

Transport

368935160655

Move

1 month 2 month 1 month 2 moth three month

The time-function map is useful for the operational manager because it provides a flow diagram of all activities. It highlights the time and functions involved in selling the individual product to the customer. Total time taken in delivering the car will be three months that starts from the placement of order. The manager will get a clear idea of how much time the product will take at the plant, warehouse and transport.

C. Favorable location

The total costs of locating a new manufacturing plant in Mexico is 365 while in Columbia is 345. It is more favorable for Nissan to start a business in Mexico irrespective of high rental and labor costs are significantly high in Mexico. Labor productivity is high in Mexico that means more efficiency will be attained. Nissan will face strict regulations in Columbia but low taxes.

Work Cited

BIBLIOGRAPHY Okutmuş, Ercüment, Ata KahvecibJe and Katerina Kartašova. "Using the theory of constraints for reaching optimal product mix: An application in the furniture sector." Intellectual Economics 9.2 (2015): 138-149.

Li, Jin‐Hai, Alistair R. Anderson and Richard T. Harrison. "Total quality management principles and practices in China ." International Journal of Quality & Reliability Management 20.9 (2003): 1026-1050.

Assignment 2

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Business and Management

By Author

Course Name

Tutor Name

University Name

22nd March 2019

Research Assignment on the impact of tourism on the economy of Ireland

Background of the study

The tourism industry is creating more and more jobs with every new day coming by. As the number of tourists increase, so does tourism spending increases. The regions like Europe, America, and more recently now the South Asian region are potential hubs for expanding tourism in this decade ADDIN ZOTERO_ITEM CSL_CITATION citationIDQVWS2PR1,propertiesformattedCitation(Ghimire, 2001),plainCitation(Ghimire, 2001),noteIndex0,citationItemsid55,urishttp//zotero.org/users/local/s8f0QVnP/items/QZLPYH8J,urihttp//zotero.org/users/local/s8f0QVnP/items/QZLPYH8J,itemDataid55,typearticle-journal,titleRegional tourism and South-South economic cooperation,container-titleThe Geographical Journal,page99110,volume167,issue2,sourceGoogle Scholar,authorfamilyGhimire,givenKrishna B.,issueddate-parts2001,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Ghimire 2001,p. 39) . Ireland is also one of the popular destinations for tourists. During the past two or three decades, the tourism industry has expanded in Ireland. This has also impacted positively on the economy of Ireland. Employment opportunities have increased as a result, the government in Ireland is imposing new taxes with every new coming day ADDIN ZOTERO_ITEM CSL_CITATION citationIDQWDM42w6,propertiesformattedCitation(Prentice and Andersen, 2000),plainCitation(Prentice and Andersen, 2000),noteIndex0,citationItemsid57,urishttp//zotero.org/users/local/s8f0QVnP/items/MVKCMJ6Q,urihttp//zotero.org/users/local/s8f0QVnP/items/MVKCMJ6Q,itemDataid57,typearticle-journal,titleEvoking Ireland modeling tourism propensity,container-titleAnnals of Tourism Research,page490516,volume27,issue2,sourceGoogle Scholar,shortTitleEvoking Ireland,authorfamilyPrentice,givenRichard,familyAndersen,givenVivien,issueddate-parts2000,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Prentice and Andersen 2000, p. 123). The charming aspect of Ireland is the amalgamation of its history and tourism. Many of the tourists visiting Ireland are interested in viewing the historical sights, located in the suburbs of Ireland.

The literary tradition in Ireland also appeals to tourists. This land is rich in producing appealing authors, novelists and drama writers. As, Ireland is the land of Bernard Shaw, Beckett Heaney, James Joyce etc. The last things that add flavor to the tourism industry in Ireland are its musical sensation. The music taste of the people of Ireland is different from many other regions in the world, which is equally popular among the people around the world. Musical concerts, radio programs, musical albums and randomly played music in the streets of Ireland is unique. Irish music is has many different and unique lyrics, which are famous in the world ADDIN ZOTERO_ITEM CSL_CITATION citationIDShv5JdaE,propertiesformattedCitation(Ouc0u8217Leary and Deegan, 2003),plainCitation(OLeary and Deegan, 2003),noteIndex0,citationItemsid59,urishttp//zotero.org/users/local/s8f0QVnP/items/ZYZ2MUW2,urihttp//zotero.org/users/local/s8f0QVnP/items/ZYZ2MUW2,itemDataid59,typearticle-journal,titlePeople, pace, place Qualitative and quantitative images of Ireland as a tourism destination in France,container-titleJournal of vacation marketing,page213226,volume9,issue3,sourceGoogle Scholar,shortTitlePeople, pace, place,authorfamilyOLeary,givenSinad,familyDeegan,givenJim,issueddate-parts2003,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (OLeary and Deegan 2003,p. 44). The best aspect of the tourism industry in Ireland is that it presents the tourism aspects in the form of a menagerie, which never displeases the one who spends money to recreate himself.

The significance of the Study

The significance of this research is to explore and create a wider understanding of the Irish tourism sector, review the influence on economy of Ireland and investigate the current problems ADDIN ZOTERO_ITEM CSL_CITATION citationIDJcybPqAm,propertiesformattedCitation(Baum, 1989),plainCitation(Baum, 1989),noteIndex0,citationItemsid64,urishttp//zotero.org/users/local/s8f0QVnP/items/4WWCK6D6,urihttp//zotero.org/users/local/s8f0QVnP/items/4WWCK6D6,itemDataid64,typearticle-journal,titleScope of the tourism industry and its employment impact in Ireland,container-titleThe Service Industries Journal,page140151,volume9,issue1,sourceGoogle Scholar,authorfamilyBaum,givenTom,issueddate-parts1989,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Baum 1989, p. 45). This study is also aimed at finding solutions to existing problems and make space for managing new ideas related to tourism. Research purpose on the study of Ireland tourism market is to focus on the specific sectors as like history, literary culture and musical trend in Ireland. In this study, the researcher will examine the scope and significance of the tourism industry in Ireland. In the past, the tourism sector of Ireland remained focused on some aspects, and the authorities remained failed at exploring and the new trends in the tourism sector in Ireland. But despite such negligence of revamping the tourism sector in Ireland, it has contributed much to the economy of Ireland.

In the recent patch, this industry in Ireland faced many challenges. One of the major challenges was the absence of the job creation aspect. Foreign revenue generation remained limited, and tourism business remained declined throughout the years ADDIN ZOTERO_ITEM CSL_CITATION citationID1xH9DRDc,propertiesformattedCitation(Kennedy, 1999),plainCitation(Kennedy, 1999),noteIndex0,citationItemsid62,urishttp//zotero.org/users/local/s8f0QVnP/items/ZUVSEPG3,urihttp//zotero.org/users/local/s8f0QVnP/items/ZUVSEPG3,itemDataid62,typearticle-journal,titleSeasonality in Irish tourism, 19731995,container-titleTourism Economics,page2547,volume5,issue1,sourceGoogle Scholar,authorfamilyKennedy,givenElizabeth,issueddate-parts1999,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Kennedy 1999, p. 63) as the above paragraphs state that history, music, and literature can be added as the new dimensions in the industry of tourism in Ireland. Such aspects will, therefore, earn significant attention of foreign tourists. The advantage of amalgamating these trends in the tourism industry of Ireland, is that they will generate newer job opportunities ADDIN ZOTERO_ITEM CSL_CITATION citationIDdLfm793P,propertiesformattedCitation(Kennedy, 1999),plainCitation(Kennedy, 1999),noteIndex0,citationItemsid62,urishttp//zotero.org/users/local/s8f0QVnP/items/ZUVSEPG3,urihttp//zotero.org/users/local/s8f0QVnP/items/ZUVSEPG3,itemDataid62,typearticle-journal,titleSeasonality in Irish tourism, 19731995,container-titleTourism Economics,page2547,volume5,issue1,sourceGoogle Scholar,authorfamilyKennedy,givenElizabeth,issueddate-parts1999,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Kennedy 1999, p. 48). The tourism sector has expanded throughout the world, and more competitive resources are being added to this sector. Therefore, such above mentioned indigenous resources will considerably add more gains to the tourism industry in Ireland.

Problem Statement

Tourism has grown in entire Europe since the 1990s. But this trend has not benefitted equally all countries in the European continent. Tansey, Webster Associates mentions Ireland remained the popular destination for tourists from the year 1980 to 1992, but some external and internal factors are the reasons for the decline of tourism in Ireland ADDIN ZOTERO_ITEM CSL_CITATION citationID2SDo2X87,propertiesformattedCitation(Quinn, 2006),plainCitation(Quinn, 2006),noteIndex0,citationItemsid41,urishttp//zotero.org/users/local/s8f0QVnP/items/8TGN8WFW,urihttp//zotero.org/users/local/s8f0QVnP/items/8TGN8WFW,itemDataid41,typearticle-journal,titleProblematising festival tourism Arts festivals and sustainable development in Ireland,container-titleJournal of sustainable tourism,page288306,volume14,issue3,sourceGoogle Scholar,shortTitleProblematising festival tourism,authorfamilyQuinn,givenBernadette,issueddate-parts2006,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Quinn, 2006, p. 93). Various other publications about the declining ratio of tourists visits in Ireland suggests that Irelands declining tourism industry is not just the result of external factors, but because of multiple factors ADDIN ZOTERO_ITEM CSL_CITATION citationID37fRPViS,propertiesformattedCitation(McManus, 1997),plainCitation(McManus, 1997),noteIndex0,citationItemsid44,urishttp//zotero.org/users/local/s8f0QVnP/items/5NQJXMYQ,urihttp//zotero.org/users/local/s8f0QVnP/items/5NQJXMYQ,itemDataid44,typearticle-journal,titleHeritage and Tourism in Ireland-an unholy alliance,container-titleIrish Geography,page9098,volume30,issue2,sourceGoogle Scholar,authorfamilyMcManus,givenRuth,issueddate-parts1997,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (McManus 1997,p. 74). These factors include- over-reliance on projecting Ireland as an industrially sound state, disregarding the other indigenous sources in the country, and moving away from the concept of Green economy ADDIN ZOTERO_ITEM CSL_CITATION citationIDtwrAh8ll,propertiesformattedCitation(Quinn, 2006),plainCitation(Quinn, 2006),noteIndex0,citationItemsid41,urishttp//zotero.org/users/local/s8f0QVnP/items/8TGN8WFW,urihttp//zotero.org/users/local/s8f0QVnP/items/8TGN8WFW,itemDataid41,typearticle-journal,titleProblematising festival tourism Arts festivals and sustainable development in Ireland,container-titleJournal of sustainable tourism,page288306,volume14,issue3,sourceGoogle Scholar,shortTitleProblematising festival tourism,authorfamilyQuinn,givenBernadette,issueddate-parts2006,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Quinn 2006, p. 69). Considering these facts, this proposed research will answer

How Irelands tourism be reformed to make it indigenously inclusive

The proposed research will is designed to answer the following sub problems also

How the development of historical sites will be beneficial in promoting cultural tourism in Ireland

How the literary arts of Ireland could be inculcated to expand tourism attraction

Why has the music industry yet remained unaligned with tourism promotion

The scope of the study

During the first decade, tourism has become one of the important components for economy of Ireland. Tourism at present is the wide revenue generating aspect of the Irish population. Irrespective, of least development in the last decade of the twentieth century, tourism still accounts considerably to the total Irish economy. Tourism accounts for 4 per cent of the total Irish economy ADDIN ZOTERO_ITEM CSL_CITATION citationIDCgLsKbbl,propertiesformattedCitation(Richards and Hall, 2003),plainCitation(Richards and Hall, 2003),noteIndex0,citationItemsid49,urishttp//zotero.org/users/local/s8f0QVnP/items/DPMGN784,urihttp//zotero.org/users/local/s8f0QVnP/items/DPMGN784,itemDataid49,typebook,titleTourism and sustainable community development,publisherPsychology Press,volume7,sourceGoogle Scholar,authorfamilyRichards,givenGreg,familyHall,givenDerek,issueddate-parts2003,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Richards and Hall 2003,p. 45). At present, the expansion of the tourism industry in the whole world is based on inclusive showoff of the indigenous resources. The scope of such inclusiveness exists in Ireland as well.

Prior to this, not much-researched data was available to support the expanding influences of arts, culture, and literature on tourism in Ireland. Development of historical sights, expansion in the literary art, and promotion of musical festivals and more importantly amalgamation of all these new trends to attract tourism can considerably add the revenues to the Ireland economy ADDIN ZOTERO_ITEM CSL_CITATION citationIDgQtLM9D7,propertiesformattedCitation(Ouc0u8217Leary and Deegan, 2005),plainCitation(OLeary and Deegan, 2005),noteIndex0,citationItemsid66,urishttp//zotero.org/users/local/s8f0QVnP/items/SBC876ZD,urihttp//zotero.org/users/local/s8f0QVnP/items/SBC876ZD,itemDataid66,typearticle-journal,titleIrelands image as a tourism destination in France Attribute importance and performance,container-titleJournal of travel research,page247256,volume43,issue3,sourceGoogle Scholar,shortTitleIrelands image as a tourism destination in France,authorfamilyOLeary,givenSinad,familyDeegan,givenJim,issueddate-parts2005,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (OLeary and Deegan 2005, p. 78). Irelands prior experience of development in different sectors, its charm of developing heritage tourism and promoting Ireland as nature-friendly and green country has proved its accomplishments as the best country for tourists.

References

ADDIN ZOTERO_BIBL uncited,omitted,custom CSL_BIBLIOGRAPHY Baum, T., 1989. The scope of the tourism industry and its employment impact in Ireland. Serv. Ind. J. 9, p. 45.

Ghimire, K.B., 2001. Regional tourism and South-South economic cooperation. Geogr. J. 167, p. 39.

Kennedy, E., 1999. Seasonality in Irish tourism, 19731995. Tour. Econ. 5, p. 63.

McManus, R., 1997. Heritage and Tourism in Ireland-an unholy alliance Ir. Geogr. 30, p. 74.

OLeary, S., Deegan, J., 2005. Irelands image as a tourism destination in France Attribute importance and performance. J. Travel Res. 43, p. 44.

OLeary, S., Deegan, J., 2003. People, pace, place Qualitative and quantitative images of Ireland as a tourism destination in France. J. Vacat. Mark. 9, p. 75.

Prentice, R., Andersen, V., 2000. Evoking Ireland modeling tourism propensity. Ann. Tour. Res. 27, p. 123.

Quinn, B., 2006. Problematising festival tourism Arts festivals and sustainable development in Ireland. J. Sustain. Tour. 14, p. 69.

Richards, G., Hall, D., 2003. Tourism and sustainable community development. Psychology Press, p. 45.

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Assignment 2

Business and Management

[Name of the Writer]

[Name of the Institution]

Business and Management

The effect of marketing and management and the theories which are associated with this subject are applicable in all the offices and working places across the globe. These theories are still relevant to all the issues.

There are various theories which can be related to my working environment starting from the Maslow’s Hierarchy of needs, as it tells the exact needs and demands which are required by the people to get to know about their potential and their capabilities to meet the standards of the working environment.

The other theory which is still applicable is the ERG theory. This refers to the existing needs of the person to improvise their strengths and the capabilities. Then comes the relatedness and the relationship with the subordinates and heads and then comes the last factor refers to the growing needs that helps a person to excel in their career. All the working laces like mine give this advantage to the people working to show their strengths to improvise their position in company (Lussier & Achua, 2015).

These theories are referred to as the inner strength but then comes the motivation factor that helps a man to boost his mental capabilities to come across the point where dedication and effort can be witnessed. This motivation factor is required to bring a change in the thinking and working perspective of the people that help them to enhance their capabilities.

The other factor which plays a significant role in determining the continuance of the job is the two-factor theory where either the person is satisfied with the situation or either not. This helps the person to take a wise decision towards the career either to carry on with it or either not. This is developed through hygiene and motivation factors.

The other two theories which are equally important are acceptance theory and equity theory. These two theories have a significant role in determining the behaviors of the employees and the factors that are creating a hindrance for equity and the reasons to be motivated.

The place where I am working provides a motivational environment by introducing various incentives so that there can be a chance to improve the performance (Schon, 2017). Moreover, this creates opportunities for me to explore and take all the challenges wholeheartedly.

References

Lussier, R. N., & Achua, C. F. (2015). Leadership: Theory, application, & skill development. Nelson Education.

Schön, D. A. (2017). The reflective practitioner: How professionals think in action. Routledge.

Assignment 2

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by

(Your Name)

(Class)

(Name of Professor) (University)

Plan and Implement Physical Resources

The physical resources requirements of BBQ fun include existing office space configuration, engineering equipment, and three forklifts. To acquire these physical resources, a set of activities are involved. As high-level planning has been done and approval has been made to implement the strategy, the initial budget has been approved by the management. After the budget is being approved the next step is to select the vendors for the purchase of equipment. The selection of vendors is a crucial step (Degraeve, 2000) include making a list of vendors, approving their quality, making bids and then final selection is on the basis of the companys requirements.

After the vendor is selected, the next step is to purchase the equipment. For the sake of office reconfiguration, the new office supplies will be purchased. In addition, any needs for the renovation of office will be fulfilled.

Steps and Strategies to acquire resources

The higher management has to allocate the budget for the resourcing requirements of the company. After the detailed analysis of the needs of the company the physical resources that are required to implement the e-commerce strategy at BBQ fun include the office space reconfiguration because the existing offices have free space. Due to the increase in operations and online sales, there is a need to have more engineering equipments, trucks and three forklifts.

To maintain the quality of products and service and smooth running of business operations, it is essential to show diligent care in the process of acquiring physical resources. For this purpose, the vendors for the purchase of equipment must be evaluated on the basis of quality and cost. The operational manager will make a set of standards for the selection of vendors. Then the vendors will be selected whose quality offered will be according to the acceptable standard and the price offered will match the budget requirements of the company. After the vendor is selected and the purchase or lease is being done vendor must be made liable by use of contact or an agreement showing the rights and liabilities of both parties to ensure that vendor may not default.

Managing Intellectual Property has become very important ADDIN ZOTERO_ITEM CSL_CITATION citationIDa124ng7egf,propertiesformattedCitationrtf (uc0u8220Why is Intellectual Property Important,uc0u8221 n.d.),plainCitation(Why is Intellectual Property Important, n.d.),citationItemsid997,urishttp//zotero.org/users/local/FGhKhGPG/items/Q3Q8IZKY,urihttp//zotero.org/users/local/FGhKhGPG/items/Q3Q8IZKY,itemDataid997,typewebpage,titleWhy is Intellectual Property Important STOPfakes.gov - Intellectual Property Rights Resources and Assistance,URLhttps//www.stopfakes.gov/articleidWhy-is-Intellectual-Property-Important,shortTitleWhy is Intellectual Property Important,languageen,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Why is Intellectual Property Important n.d.). The concerned department and personnel have to take some strategies into consideration

Have an insurance policy

Show diligent care in the agreements with customers and clearly define the companys obligations in case of IP suit related to services and products

Have a recovery plan in case of IP lawsuit

Have an awareness of patent trolls

Clearly dealt with the ownership of IP in agreements with customers

Monitor others in the marketplace to see if they are invading companys IP

Plan and implement human resourcing

The human resource requirements of BBQ fun consists of website developers, four customer service people, and warehouse workers, four drivers, and training of existing employees because the office is overstaffed. For the acquisition of new human resource, the first step is to develop a document having needs and requirements of the required staff and developing the job advertisement on the basis of that. The next step is to take the interviews to assess the capabilities of candidates. After the evaluation of candidates and the selection of the best ones, the next step is to train them to match the organizational requirements ADDIN ZOTERO_ITEM CSL_CITATION citationIDa1ktml4m268,propertiesformattedCitation(Bratton and Gold, 2017),plainCitation(Bratton and Gold, 2017),citationItemsid906,urishttp//zotero.org/users/local/FGhKhGPG/items/EGZDV5C4,urihttp//zotero.org/users/local/FGhKhGPG/items/EGZDV5C4,itemDataid906,typebook,titleHuman resource management theory and practice,publisherPalgrave,ISBN1-137-58668-0,authorfamilyBratton,givenJohn,familyGold,givenJeff,issueddate-parts2017,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Bratton and Gold, 2017). In addition, for the existing employees including the store managers and staff members, the training program has to be planned.

The IP risk mitigation strategies also include the requirements for the employees to ensure the protection of IP of the company. Following strategies must be implemented for this purpose

Employment agreements must bound employees to not bring any IP for the third party to the company (Intellectual Property Risk Strategies for Managing Patent Risk, n.d.)

Employees must sign a confidentiality document that they wont disclose any IP related information to any third party

To safeguard the IP of the third party, employees must be trained on how to protect the IP to limit a companys responsibility for any damages.

Interview Template

The interview template he

Planning aspectDescriptionType of interviewUnstructured Interview ObjectivesTo assess candidate capability and skills Approach and styleTraditional Interview Topics and questions- Please tell me something about yourself

- What do you know about the company

-What do you know about the products and services of the company

- Please list your strengths

-Your experience in online sales

-Familiarity with CRM system

-Give an example where you used your problem-solving skill

-Why is it important to comply with organizational rules and regulations

Candidate CatherineQuestionThe ideal answer containsNumber of possible pointsScorePlease tell me something about yourselfI am Catherine, and I am highly dedicated to my career in sales 107 Please list your strengthsI have the ability to communicate well, friendly and patient when answering questions for customers.108What do you know about the companyI know the products and service sit offers and a brief history 109Familiarity with CRM systemYes, I have been working with the CRM system in 1010Why is it important to comply with organizational rules and regulationsPolicies and procedures are essential to follow as they provide a road map to operations and ensure compliance with legal requirements 1010Your experience in online salesYes I have been working in the sales department from the past three years 109TotalRecommendation considering a high score of this candidate she is recommended for the job.

Bibliography

ADDIN ZOTERO_BIBL custom CSL_BIBLIOGRAPHY Bratton, J., Gold, J., 2017. Human resource management theory and practice. Palgrave.

Degraeve, Z. L. E. a. R. F., 2000. An evaluation of vendor selection models from a total cost of ownership perspective. European journal of operational research, 125(1), pp. 34-58.

Risk, I. (2019). Intellectual Property Risk Strategies for Managing Patent Risk BFL CANADA. online BFL CANADA. Available at http//www.bflcanada.ca/en/blog/0-38-intellectual-property-risk-strategies-for-managing-patent-risk.html Accessed 17 Jan. 2019.

Why is Intellectual Property Important STOPfakes.gov - Intellectual Property Rights Resources and Assistance WWW Document, n.d. URL https//www.stopfakes.gov/articleidWhy-is-Intellectual-Property-Important

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ASSIGNMENT 2 DIVERSITY AT CISCO

ASSIGNMENT 2 DIVERSITY AT CISCO

Author

[Name of the Institution]

ASSIGNMENT 2 DIVERSITY AT CISCO

Introduction

Management of the business is not an easy task, especially when the organization is big. No matter what is the size of the company or the organization, the owner or the managers have to take special care in order to keep the operations of the business running smoothly. This management becomes much more important and complex when the business is being operated at a global level ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"gNAM6BH7","properties":{"formattedCitation":"(\\uc0\\u8220{}Work Group Diversity | Annual Review of Psychology,\\uc0\\u8221{} n.d.)","plainCitation":"(“Work Group Diversity | Annual Review of Psychology,” n.d.)","noteIndex":0},"citationItems":[{"id":16,"uris":["http://zotero.org/users/local/Lwfag79W/items/N3TK5JK2"],"uri":["http://zotero.org/users/local/Lwfag79W/items/N3TK5JK2"],"itemData":{"id":16,"type":"webpage","title":"Work Group Diversity | Annual Review of Psychology","URL":"https://www.annualreviews.org/doi/abs/10.1146/annurev.psych.58.110405.085546","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Work Group Diversity | Annual Review of Psychology,” n.d.). At this stage, the managers have to take special heed in order to handle the employees from different areas and cultures in addition to keeping them happy and satisfied. This phenomenon of different people coming together from different geographical areas, cultural backgrounds, and even religions to achieve a common goal is known as diversity and practice to handle them effectively is known as management of diversity.

Many companies operating in Australia have been managing diversity in a very successful and tactful way. One such organization is Cisco Systems, Inc. Cisco Systems, Inc. operates in Silicon Valley in the area of networking hardware and software. The tech giant deals in the manufacture and sale of networking hardware and software, equipment related to telecommunication and various other high-technology products and services (Hunt, Layton, and Prince, 2015). The following piece of writing will look into the details of the practices being carried on at Cisco Systems, Inc. These details will also highlight that whether the technology giant has any specific policy related to diversity, has to the company won any reward in the area of diversity and are there any complaints against the tech organization regarding the question of diversity.

Discussion

Cisco Systems, Inc. has been handling its operations very successfully along with great precision. Whether it’s in the area of production or marketing, or managing the diverse culture on its floors, Cisco has always been ranked on top ranks in various charts regarding the treatment its employees and how it handles and promotes a diverse culture in its workspaces ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"rTayCh1z","properties":{"formattedCitation":"(\\uc0\\u8220{}On the Gateway Diversity for High Throughput Broadband Satellite Systems - IEEE Journals & Magazine,\\uc0\\u8221{} n.d.)","plainCitation":"(“On the Gateway Diversity for High Throughput Broadband Satellite Systems - IEEE Journals & Magazine,” n.d.)","noteIndex":0},"citationItems":[{"id":20,"uris":["http://zotero.org/users/local/Lwfag79W/items/YH9XSZA8"],"uri":["http://zotero.org/users/local/Lwfag79W/items/YH9XSZA8"],"itemData":{"id":20,"type":"webpage","title":"On the Gateway Diversity for High Throughput Broadband Satellite Systems - IEEE Journals & Magazine","URL":"https://ieeexplore.ieee.org/abstract/document/6856179/","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“On the Gateway Diversity for High Throughput Broadband Satellite Systems - IEEE Journals & Magazine,” n.d.).

Policy regarding Diversity

If we closely look at the website of Cisco, it contains a statement that has been clearly mentioned at a very prominent place:

“We see inclusion and diversity as essential to fueling the power of connection.” ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"9RQtr4Ij","properties":{"formattedCitation":"(\\uc0\\u8220{}Diversity, Inclusion, and Collaboration at Cisco - Cisco,\\uc0\\u8221{} n.d.)","plainCitation":"(“Diversity, Inclusion, and Collaboration at Cisco - Cisco,” n.d.)","noteIndex":0},"citationItems":[{"id":14,"uris":["http://zotero.org/users/local/Lwfag79W/items/JELHNVHR"],"uri":["http://zotero.org/users/local/Lwfag79W/items/JELHNVHR"],"itemData":{"id":14,"type":"webpage","title":"Diversity, Inclusion, and Collaboration at Cisco - Cisco","URL":"https://www.cisco.com/c/en/us/about/inclusion-diversity.html#~stickynav=2","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Diversity, Inclusion, and Collaboration at Cisco - Cisco,” n.d.)

This statement clearly indicates that Cisco Systems, Inc. values diversity very highly and takes the areas of inclusion and diversity very seriously. Another statement that highlights the importance of diversity and diverse cultures for the Silicon Valley Ruler is

“Our bold new strategies are designed to change the equation for diverse talent.” ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"Dec54EYE","properties":{"formattedCitation":"(\\uc0\\u8220{}Diversity, Inclusion, and Collaboration at Cisco - Cisco,\\uc0\\u8221{} n.d.)","plainCitation":"(“Diversity, Inclusion, and Collaboration at Cisco - Cisco,” n.d.)","noteIndex":0},"citationItems":[{"id":14,"uris":["http://zotero.org/users/local/Lwfag79W/items/JELHNVHR"],"uri":["http://zotero.org/users/local/Lwfag79W/items/JELHNVHR"],"itemData":{"id":14,"type":"webpage","title":"Diversity, Inclusion, and Collaboration at Cisco - Cisco","URL":"https://www.cisco.com/c/en/us/about/inclusion-diversity.html#~stickynav=2","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Diversity, Inclusion, and Collaboration at Cisco - Cisco,” n.d.)

Diversity Officers

Cisco Systems, Inc. has a number of officers specially designated to keep a check and balance on the practices of diversity. In addition to this. These officers make sure that all employees are being treated equally irrespective of their age, color, gender, nationality or religion.

Diversity Workshops

Cisco Systems, Inc. conducts regular workshops in its vicinity in order to propagate information and knowledge about diversity so that the employees may learn to respect the culture and values of the other employees as well ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"UqofEVPL","properties":{"formattedCitation":"(\\uc0\\u8220{}Comparing super-diversity: Ethnic and Racial Studies: Vol 38, No 4,\\uc0\\u8221{} n.d.)","plainCitation":"(“Comparing super-diversity: Ethnic and Racial Studies: Vol 38, No 4,” n.d.)","noteIndex":0},"citationItems":[{"id":22,"uris":["http://zotero.org/users/local/Lwfag79W/items/53W72TJ3"],"uri":["http://zotero.org/users/local/Lwfag79W/items/53W72TJ3"],"itemData":{"id":22,"type":"webpage","title":"Comparing super-diversity: Ethnic and Racial Studies: Vol 38, No 4","URL":"https://www.tandfonline.com/doi/abs/10.1080/01419870.2015.980295","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Comparing super-diversity: Ethnic and Racial Studies: Vol 38, No 4,” n.d.). In addition to this, these workshops also help the employees to learn multiple new aspects of the culture of the other people.

Diversity Goals in the Mission

Cisco Systems, Inc. believes in flipping the equation through a diverse and inclusive culture. Even the mission statement of the networking and computing master tells the same story.

“To shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners.”

This mission statement clearly elaborates that Cisco values and takes care of its employees very much ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"rSIOnQ5p","properties":{"formattedCitation":"(\\uc0\\u8220{}Cisco Mission Statement Analysis and Vision [2020 UPDATED],\\uc0\\u8221{} n.d.)","plainCitation":"(“Cisco Mission Statement Analysis and Vision [2020 UPDATED],” n.d.)","noteIndex":0},"citationItems":[{"id":12,"uris":["http://zotero.org/users/local/Lwfag79W/items/FKE8IL53"],"uri":["http://zotero.org/users/local/Lwfag79W/items/FKE8IL53"],"itemData":{"id":12,"type":"webpage","title":"Cisco Mission Statement Analysis and Vision [2020 UPDATED]","URL":"https://www.astrogrowth.com/blog/cisco-mission-statement/","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Cisco Mission Statement Analysis and Vision [2020 UPDATED],” n.d.). It does not only focus on earning profit and increasing its sales but also on the satisfaction and well-being of its employees so that they can grow and prosper in a dynamic environment.

Has Cisco won any award in the area of Diversity?

As it can be clearly seen that Cisco Systems, Inc. takes its diversity issues very seriously and values diversity greatly. In fact, it has received a number of awards and acclamations regarding its practices in the area of diversity. Recently, Cisco had been ranked at the second position by Fortune in its 100 ideal workplaces for diversity list of 2019 ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"xIHajjNR","properties":{"formattedCitation":"(\\uc0\\u8220{}Cisco Ranks #2 on Fortune\\uc0\\u8217{}s 100 Best Workplaces for Diversity List for 2019 - Cisco Blogs,\\uc0\\u8221{} n.d.)","plainCitation":"(“Cisco Ranks #2 on Fortune’s 100 Best Workplaces for Diversity List for 2019 - Cisco Blogs,” n.d.)","noteIndex":0},"citationItems":[{"id":10,"uris":["http://zotero.org/users/local/Lwfag79W/items/8TDYCATY"],"uri":["http://zotero.org/users/local/Lwfag79W/items/8TDYCATY"],"itemData":{"id":10,"type":"webpage","title":"Cisco Ranks #2 on Fortune’s 100 Best Workplaces for Diversity List for 2019 - Cisco Blogs","URL":"https://blogs.cisco.com/diversity/diversity-award","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Cisco Ranks #2 on Fortune’s 100 Best Workplaces for Diversity List for 2019 - Cisco Blogs,” n.d.).

Complaints regarding Diversity at Cisco

It is surprising to learn that Cisco Systems, Inc., one of Silicon Valley’s best employers has almost never received any complaints regarding diversity. Although there have been false accusations on the tech giant about practicing discrimination on the basis of gender and nationality, however, they have been shunned on the basis of non-availability of any solid evidence ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"AUE6bR7T","properties":{"formattedCitation":"(\\uc0\\u8220{}Cisco accused of employee discrimination \\uc0\\u8211{} The Mercury News,\\uc0\\u8221{} n.d.)","plainCitation":"(“Cisco accused of employee discrimination – The Mercury News,” n.d.)","noteIndex":0},"citationItems":[{"id":6,"uris":["http://zotero.org/users/local/Lwfag79W/items/SKKCFUZX"],"uri":["http://zotero.org/users/local/Lwfag79W/items/SKKCFUZX"],"itemData":{"id":6,"type":"webpage","title":"Cisco accused of employee discrimination – The Mercury News","URL":"https://www.mercurynews.com/2007/05/09/cisco-accused-of-employee-discrimination/","accessed":{"date-parts":[["2020",1,29]]}}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"} (“Cisco accused of employee discrimination – The Mercury News,” n.d.).

Conclusion

In a nutshell, it can be seen that the management of such a large number of employees and maintaining a balance between all these employees is not an easy task, but the Cisco makes it look like a piece of cake. The managers and masters working in Cisco Systems, Inc., know their job very well; they have an idea that diversity is a very sensitive issue and maintenance of a healthy and workable balance between the employees of all the types is a very delicate job, but they are successfully doing their job and constantly striving to maintain this balance. This is the very reason that Cisco Systems, Inc. has been ranked as one of the most favourite employees to work for in the Fortune 100 list.

Bibliography:

ADDIN ZOTERO_BIBL {"uncited":[],"omitted":[],"custom":[]} CSL_BIBLIOGRAPHY Cisco accused of employee discrimination – The Mercury News [WWW Document], n.d. URL https://www.mercurynews.com/2007/05/09/cisco-accused-of-employee-discrimination/ (accessed 1.29.20).

Cisco Mission Statement Analysis and Vision [2020 UPDATED] [WWW Document], n.d. URL https://www.astrogrowth.com/blog/cisco-mission-statement/ (accessed 1.29.20).

Cisco Ranks #2 on Fortune’s 100 Best Workplaces for Diversity List for 2019 - Cisco Blogs [WWW Document], n.d. URL https://blogs.cisco.com/diversity/diversity-award (accessed 1.29.20).

Comparing super-diversity: Ethnic and Racial Studies: Vol 38, No 4 [WWW Document], n.d. URL https://www.tandfonline.com/doi/abs/10.1080/01419870.2015.980295 (accessed 1.29.20).

Diversity, Inclusion, and Collaboration at Cisco - Cisco [WWW Document], n.d. URL https://www.cisco.com/c/en/us/about/inclusion-diversity.html#~stickynav=2 (accessed 1.29.20).

Hunt, V., Layton, D. and Prince, S., 2015. Diversity matters. McKinsey & Company, 1(1), pp.15-29.

On the Gateway Diversity for High Throughput Broadband Satellite Systems - IEEE Journals & Magazine [WWW Document], n.d. URL https://ieeexplore.ieee.org/abstract/document/6856179/ (accessed 1.29.20).

Work Group Diversity | Annual Review of Psychology [WWW Document], n.d. URL https://www.annualreviews.org/doi/abs/10.1146/annurev.psych.58.110405.085546 (accessed 1.29.20).

Assignment 3

Strategic Implementation

[Enter your name here]

[Enter name of your institution here]

I have worked in company X for some time and there had been much to learn especially in strategy formulation and implementation areas. One particular aspect of interest was strategy implementation in that organization. A good strategy cannot bring positive results if strategy implementation is not effective. The company did not study the environment properly and missed some critical factors affecting its strategy CITATION Mas14 \l 1033 (Baroto, Arvand, & Ahmed, 2014). The company presented itself as a quality provider of goods to its customers and at the same time, it tries to compete with other companies on the basis of price. Company is not clear in its strategic approach of high quality or low price. I also learnt that the strategic management process is an ongoing practice in which company learns over a period of time. Strategy formulation leads to its implementation so it should be correct enough to be implemented. As mentioned earlier, the company where I worked should have taken a clear stance whether It wants to deliver quality or it wants to compete on price. In the ever-changing environment and in grocery markets, things change very fast and companies should control the implementation progress. McKinsey presented 7S model for the strategy implementation CITATION Mar051 \l 1033 (Palmer, 2005) and the same has been discussed here.

In the past, company has been able to implement its cost leadership strategy largely due to the economies of scale and strong bargaining power that it possesses while dealing with suppliers to experience low costs of purchasing. There have been some external issues which have affected the reputation of company adversely. These events in the form of scandals affected the sale of company as well. Certain steps have been announced by the new CEO to tackle these problems including reduction of capital expenditures. There is a long structure which is implemented by the company in the form of many layers and hierarchical levels. The new CEO cut out many layers if hierarchy to simplify organizational structure. There is a campaign of simplifying the systems of company to make sure that strategy implementation is done easily. The performance evaluation system has only a few number of key criteria so that overall process is greatly simplified. The company has around 40000 staff members and there is a tendency of cutting down various hierarchical levels so that strategy implementation can be done more easily. The company considers finance, customers, operations, and employee performance as its major areas CITATION Yin13 \l 1033 (YingXie & Allen, 2013). The company provides full knowledge to all its employees regarding what is required from them to implement the strategy successfully. In this regard, various training programs are also offered to the employees to enhance their skill level and work according to standards of the company. A problem faced by company is that there is a close connection between all the elements presented by McKinsey. All these factors are internal in nature and there is least contribution from the external environment in this model. The company also failed to judge the external environment effectively and particularly the competitors who were genuinely low cost companies. The new CEO has tried to cut costs in various ways which has allowed the company to implement cost reduction and cost leadership strategy. The next step in this process will be to evaluate how effectively this strategy has been implemented. It is important that this organization changes its stance with a change in external environment. This is particularly important in businesses which have low or no differentiation as compared to their competitors or in other words, provide standardized products. Although external factors should be considered at the time of strategy formulation but changes taking place in it have to be incorporated as and when required.

References

BIBLIOGRAPHY Baroto, M. B., Arvand, N., & Ahmed, F. (2014). Effective Strategy Implementation . Journal of advanced Management Science.

Palmer, M. (2005). Retail multinational learning: a case study of Tesco. International Journal of Retail & Distribution Management.

YingXie, & Allen, C. (2013). Information technologies in retail supply chains: a comparison of Tesco and Asda. International journal of Business Performance and supply chain modelling.

Assignment 3

Literature Review

Introduction

Today tourism is a major source of income for many countries around the globe. World trade organization says that 806.8 million people have visited western countries in the year 2005 and they have spent 682.7 billion dollars on traveling. This data shows that tourism is worlds number one export earner ADDIN ZOTERO_ITEM CSL_CITATION citationIDcVBV0GEf,propertiesformattedCitation(Kaplan and Celik, 2008),plainCitation(Kaplan and Celik, 2008),noteIndex0,citationItemsid260,urishttp//zotero.org/users/local/LY9XXHSK/items/P7LBJQDH,urihttp//zotero.org/users/local/LY9XXHSK/items/P7LBJQDH,itemDataid260,typearticle-journal,titleThe impact of tourism on economic performance The case of Turkey. The International Journal of Applied Economics and Finance.,page13-18.,authorfamilyKaplan,givenM.,familyCelik,givenT,issueddate-parts2008,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Kaplan and Celik, 2008,p.13). Like most of the western countries tourism has been a major source of transformation for the society of Ireland. The cultural and social life of the people of Ireland has changed drastically due to terrorism. Ireland is seemed to be dependent on terrorism for generating revenue and employment for its citizens. It has been seen recently that the number of terrorist from France that are visiting Ireland have been increased and it shows the importance of Ireland among its neighbor ADDIN ZOTERO_ITEM CSL_CITATION citationIDScHqU03k,propertiesformattedCitation(Ouc0u8217Leary and Deegan, 2005),plainCitation(OLeary and Deegan, 2005),noteIndex0,citationItemsid259,urishttp//zotero.org/users/local/LY9XXHSK/items/RA9V5UEC,urihttp//zotero.org/users/local/LY9XXHSK/items/RA9V5UEC,itemDataid259,typearticle-journal,titleIrelands image as a tourism destination in France Attribute importance and performance,container-titleJournal of travel research,page247-256,volume43,issue3,authorfamilyOLeary,givenSinad,familyDeegan,givenJim,issueddate-parts2005,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (OLeary and Deegan, 2005,p.247).

Till a decade ago Irish tourism was in its peak but due to the recent global recessions that were implemented on international travel and the internal changes in the duration of holidays in Ireland effected its tourism. Tourism was the principle source of economy for Ireland and now this market is facing challenges. It has been argued by researcher that the recovery of this market will occur by focusing on overseas market like that of Britain, US, France and Germany. Ireland can get the wave of tourists by focusing on its affordable travel services and with the help of generating smart marketing skills. American and British visitors could be restored by changing the exchange rates. But the current situation needs urgent solution otherwise it will be very difficult to attract tourists ADDIN ZOTERO_ITEM CSL_CITATION citationID38FlZIYk,propertiesformattedCitation(Confederation, 2010),plainCitation(Confederation, 2010),noteIndex0,citationItemsid262,urishttp//zotero.org/users/local/LY9XXHSK/items/TLVQJYR5,urihttp//zotero.org/users/local/LY9XXHSK/items/TLVQJYR5,itemDataid262,typebook,titleA Changed World for Irish Tourism Facing Up to the Challenges of Recovery,publisherDublin, Ireland,authorfamilyConfederation,givenIrish Tourist Industry,issueddate-parts2010,schemahttps//github.com/citation-style-language/schema/raw/master/csl-citation.json (Confederation, 2010).

But these are not the only factors that will bring possible reforms in the tourism sector of Ireland. The aim of this research is find out the facts that will help to reshape the tourism of the country to make it indigenously inclusive. The scope of the literature is based on the published works related to tourism. Those materials will be covering tourism in Ireland in particular and tourism in the western society in general. The literature review will discuss the development of historical sites and the literary art of Ireland and their influence on the tourism of the country.

It will also find out that why not the musical industry is yet aligned with the promotion of tourism. Since 1960s the contribution of tourism in the economic development of Ireland was incredible. The number of Tourist increased tremendously in the period of 1985-2000. This was the time span when the number of tourist increased from two million to six million. In that time period the contribution of tourism in the economic development was huge and it got declined with the passage of time. The growth was in peak 1960s, 1970s and in the starting days of 1980s. But after 1980s it declined completely (Henry and Deane, 1997, p. 553).

But why tourism in Ireland declined. The Central Statist Office says that the number of visitors visiting Ireland has declined 1.1. The number of British visitors has declined by 3.8 this year. The reason is that the holidays in Ireland are more expensive for British people and the exchange rate is also creating problems for the visitors. The number of visitors from USA have been volatile n the number goes down very quickly. Ireland needs to maintain its good value in order to attract more tourists. The Irish tourism industry is also affected by the incident of Brexit. The numbers of employees left the department and are moving to respective countries before Brexit happens (Leslie, 2019, p.290). So Ireland needs to attract tourism by making the country less expensive for foreigners and by giving them a pleasant time during their holidays.

The impact of tourism on the economy of the Ireland

The latTourism boosts up the spending of domestic manufacturers. As the visitors spend more on the goods of domestic retailors or small business man and 6 of the total domestic consumption is done by tourists. The consumption boost up in the second hlf of 1990s and the injection of cash in the economy was in its peak. The state visitors spend huge amount in domestic economy, they spend on holidays and on trips, and most importantly they spend on residents. All of these spending add up to the gross national product of the country. The GNP increased three times in the period 1992-2001. The total contribution of this department on the GNP of the country is average 6.8. During the 1990 it supported in generating employment inside the country. It has also increased the balance of payment by I billion Irish pound in the year 1997 and the year 2001(Kneafsey, 1998, p.123).

As the discussion shows that the impact of tourism on the economy was tremendous but the country is lacking the number of visitors now. If the historical sites, the literary art and music of Ireland will be expended then it will help to attract tourists. Thus the country will be able to make this department indigenously inclusive.

The development of historical sites

Ireland has a very rich cultural makeup. The country has very beautiful sites and cultural heritages for people to visit. The culture of Ireland is very splendid and it has elements that are very special to foreigners. Cultural tourism in Ireland can be developed by developing the historical sites. Irelands Tourism product development is working on the development of historical sites along with the improvement of other cultural elements. 648 products in heritage and 185 products in historical sites will be developed to attract more tourists (n.n, 2002).

The expansion of tourism through literary art

The British holiday makers attracts tourist by making literary maps and in such a competitive market Ireland need to focus on creative ways to attract its visitors. The rise in literary tourism shows that countries are working on developing creative ways to attract tourists. Ireland needs to focus on generating destination brands, literary festivals and book shops need to be opened to attract authors from different nations. International literary theme to be developed to attract more and more international visitors (Hoppen, Brown, and Fyall, 2014, p.39). Another aspect of culture has not been aligned with tourism and if it will be aligned then major changes will be seen in the number of tourist.

The role of music industry in the promotion of tourism

The Irish music industry is declining in a very rapid rate and it is not aligned with tourism because it is not stable enough to attract visitors. The typology of music increase the influx of tourists and the lyrics, production places, performance in festivals and museums are the tools to let the tourist know about the country. Music industry can be used as a source of marketing to attract tourists (Gibson and Connell, 2007,p.160).

Conclusion

Ireland has been the hub of tourists till the end of 196Os but after that the country was unable to manage its visitors. There were issues with the exchange range and holiday arrangement which lessen down the number of visitors in the country from Britain and USA. But there are various other factors that will have attracted more tourists in the country. The cultural heritage, literary art and music could be helpful to increase the pool of tourists. There had been tremendous impact if tourism on the economy of the country but due to the above discussed phenomenon the number of tourists in Ireland are declining and it is showing a negative impact on the economy of the country. But the suggested factors if taken into consideration then tourism will have a positive impact on the economy of the country.

References

ADDIN ZOTERO_BIBL uncited,omitted,custom CSL_BIBLIOGRAPHY Confederation, I.T.I., 2010. A Changed World for Irish Tourism Facing Up to the Challenges of Recovery. Dublin, Ireland.

Kaplan, M., Celik, T., 2008. The impact of tourism on economic performance The case of Turkey. The International Journal of Applied Economics and Finance. 13-18.

McManus, R., 1997. Heritage and Tourism in Ireland-an unholy alliance Ir. Geogr. 30, 9098.

OLeary, S., Deegan, J., 2005. Irelands image as a tourism destination in France Attribute importance and performance. J. Travel Res. 43, 247256.

Henry, E.W. and Deane, B., 1997. The contribution of tourism to the economy of Ireland in 1990 and 1995.Tourism Management,18(8), pp.535-553.

Kneafsey, M., 1998. Tourism and Place Identity A case-study in rural Ireland.Irish geography,31(2), pp.111-123.

Confederation, I.T.I., 2002. The Impact on Tourism on the Irish economy.The Need for a Future Development Strategy.

Hoppen, A., Brown, L. and Fyall, A., 2014. Literary tourism Opportunities and challenges for the marketing and branding of destinations.Journal of Destination Marketing Management,3(1), pp.37-47.

Gibson, C. and Connell, J., 2007. Music, tourism and the transformation of Memphis.Tourism Geographies,9(2), pp.160-190.

Literature Review PAGE 2

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Assignment 3

Assignment 3

Theories and techniques

Just in time (JIT)

Just in time (JIT) emphasize on improving efficiency and minimizing waste by receiving the goods according to the demands of the production process. Nissan can adopt this strategy for attaining benefits of reduced inventory costs, meeting on-time demand and avoiding extra piling of stock. Nissan can rely on this method for preventing damages of goods that become obsolete. Although the technique is effective but it includes some disadvantages such as risks of stocks unavailability, lack of control and planning. Just in time delivery of stocks is risky because it is dependent on the company's relationship with the supplier CITATION Wil131 \l 1033 (Schmidt and Levi).

Toyota Production System (TPS)

TPS is a practical approach that aims at improving the quality of products and processes. Nissan can rely on this method for reducing errors in the production system. The technical team of Nissan would be able to spot inefficiencies and potential defects in the engineering designs. The advantages offered by TPS include minimization of engineering and system errors, reduced waste in the production process and improved quality. Adoption of 5S cleaning up will provide a competitive edge to Nissan. TPS has some disadvantages such as the high cost for implementation, employees’ resistance, and supply issues. The little amount of inventory in hand makes company dependent on suppliers CITATION Den101 \l 1033 (Towill).

Lean theory

Lean manufacturing emphasizes on waste minimization and productivity maximization. The process of the identification of customer perspectives. Nissan can use this methodology for attaining certain benefits that include lean infrastructure for building tools and equipment, high customer loyalty and minimization of waste through the removal of outdated inventory. The disadvantages of this theory include the failure of equipment and delivery incompetency.

Sustainability

Triple bottom line approach

Nissan can implement triple bottom line for operational management because it emphasizes on the social, financial and environmental aspects. Nissan can use this approach for minimizing carbon emission with the aim of protecting the environment. Nissan has incorporated this approach for designing environmental policy of building low CO2 emission cars. The customer-centered and eco-friendly cars will allow the company to improve customer base that means increase the scope of profits and market shares. Nissan under this approach will adopt strict compliance parameters that mean an improved relationship with the society CITATION Jan17 \l 1033 (Hammer and Pivo). The economic value according to TBL suggests that Nissan will invest in the production of eco-friendly cars due to estimated profits.

ISO 14000

Nissan has integrated the standards of ISO 14000 to fulfill environmental laws and regulations. The company claims that it has adopted the principles of ISO 14000 for attaining environmental sustainability. This allows Nissan to engage in efficient methods of production and eliminate wastes. The processes don’t engage in an activity that causes harm to the environment. Nissan is only working with ISO certified suppliers depicting its reliance on ISO standards.

Corporate social responsibility

CSR of Nissan covers its obligations towards customers, society, and community. it is not only concerned about earning revenues but also take actions for maximizing community wellbeing. Its agenda of creating a different range of cars is focused on affordable cars for middle-class. Affordable vehicles address the needs of customers who are unable to buy luxury vehicles. The company generate jobs and provide incomes with other benefits to the employees. Nissan has accepted its responsibility towards the society and environment. Nissan Green Program 2022 is focused on providing a safe, secure and sustainable mobility option to the people around the world. Its environmental initiative aims at taking environmental action plans that involve fuel efficiency, minimization of carbon footprint and use of natural resources.

Work Cited

BIBLIOGRAPHY Hammer, Janet and Gary Pivo. "The Triple Bottom Line and Sustainable Economic Development Theory and Practice." Economic Development Quarterly 31.1 (2017).

Schmidt, William and David Simchi Levi. "Nissan Motor Company Ltd.: Building Operational Resiliency." MIT Sloan Management (2013).

Towill, Denis R. "Industrial engineering the Toyota Production System." Journal of Management History 16.3 (2010): 327-345.

Assignment 3

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by

(Your Name)

(Class)

(Name of Professor) (University)

Performance Monitoring Plan

The performance-monitoring plan helps in the identification of the performance data and highlights the gaps between desired and actual performance (K4health.org, 2019).

Areas to be Monitored Person responsibleIs the company on the track of budget formed for each activity Finance Manager Companys Profitability, increased or stagnant Finance ManagerHas the company reaches its approximate profits Finance ManagerEvaluation of KPIs and milestones set in Action Plan Operational Manager Do the physical resources fulfill the needs of the business as a result of e-commerce strategy Operational ManagerDo the new human resources fulfill the needs of expanded business HR Has the training of existing employees made them suitable to perform a new job effectively HRWhat is the status of performance of online employees HR

The performance in all these areas must be evaluated throughout the year. If there is any gap between the desired and actual performance, then the gap must be removed by taking the corrective action. This plan will help the concerned persons to evaluate the companys performance in a certain area. The gaps must be documented at each stage.

Areas of Employee underperformance

Staff is not familiar with the products and services

Staff is not familiar with the Product line of the company

Staff is unfamiliar with the Customer Relationship Management system

Staff morale is low they feel sick and distracted

Lack of aid from higher management

Poor communication lines

Possible Remedial Actions

To increase morale the support from higher management is important because low morale impacts customer satisfaction (Abbott, 2003). Employees may be in need of some recreation activity to refresh themselves. In addition, short training and educational sessions can be conducted in order to make employees familiar with the companys product line and the systems that the company uses to enhance customer satisfaction such as the CRM system. Employee understanding and awareness are important for customer satisfaction.

Performance Management and Coaching Plan

Performance management is essential to evaluate and manage employee performance (Noe, 2006). Coaching plan helps both the employee and employer (Uc.edu, 2019).

Name/position xyz ManagerReview period 3 months Reference from the operational planKey result areaAn indicator of success/ performance By whenStatus reportNumber of absentees Fewer absentees and more participation in the work and team activities Target 3 of total hours3 months Use of CRM systems to achieves achieve customer satisfaction Efficient use of the CRM system to retain existing customers and acquire new customers Use of CRM in all the activities

3 months Achieving Sales Targets Takes the pressure and handles the targets effectively Number of Leads Converted 3 months Managers comments

Signature

DateStaff members comments

Signature

Date

Employee xyz Coach/Manager Human Resource Date of sessionThe gap between the Desired and Actual Performance Ask the employee about the difference if he observes in the desired and actual performance.

Inform the employee about the desired standard of performance.

Ask the employees about what should be done to increase performance The course of Action to achieve desired performance Training and Education

Increase employee knowledge and familiarity

set performance-based Bonuses and Perks

Setting SMART goals and targets for underperforming employees Continuous Feedback and Remarks Providing continuous feedback and support to employee

Ensure support from higher management

Operational plan status report

BBQfun operation plan status reportDatePlan goalImplement e-commerce strategyDepartmentOperationsPlan objective/sredevelop website and acquire physical resources

recruit and train staff

achieve profit targets

adhere to budget

adhere to timelines.

Person responsibleProject OfficerKey performance indicatorsCurrent status(Red, Green, Amber)CommentsQuality of Sales and Service 10 mistakes Green Mistakes need to be rectified Average time to solve query is 20 minutes Green It must be reduced to less than 10 Average Speed is three days Amber The speed meets the target of three days Revenues have been increased and profits for one quarter is 40000Amber The revenues have started to grow and in the direction to hit the target Budget Overrun due to wastage of material and longer customer interactions redIssues of order mistakes that cause wastage must be resolved. Sales staff training must assure customer interaction time is reduced.

Actions to be done to increase operational performance

To increase the operational performance, the underperforming employees must be trained and educated. The few sales and service employees lack the required standard of performance which is due to the inadequate training program. Sales targets are under the required level, and employees lack support from higher management. These risks must be tackled by updating the training and education plan of employees and assuring that they get enough support from the higher management. Top management must be involved in the training programs. The new training program must focus on the costs incurring due to the wastage of material and overtime due to long interactions with the customer.

Bibliography

Abbott, J., 2003. Does employee satisfaction matter A study to determine whether low employee morale affects customer satisfaction and profits in the business-to-business sector. Journal of Communication Management, 7(4), pp. 333-339.

Noe, R. H. J. G. B. a. W. P., 2006. Human Resources Management Gaining a Competitive Advantage, Tenth Global Edition.. 10 ed. s.l.McGraw-Hill Education.

K4health.org. (2019).Preparing a Performance Monitoring Plan K4Health. online

Available at https//www.k4health.org/toolkits/measuring-success/preparing-performance-monitoring-plan Accessed 17 Jan. 2019.

Uc.edu. (2019). online Available at https//www.uc.edu/content/dam/uc/hr/toolkits/managers/perf-mgt/coaching/Creating-a-Coaching-Plan-Manager-GuideUC.pdf Accessed 17 Jan. 2019.

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Assignment 9

Accuracy of information

Author name

Affiliations

In today digital world, the internet is a valuable source of information for millions of people. They can get any information related to any topic. However, they must be careful while using this information as anyone can publish anything on the internet. Thus, information must be checked for its credibility as it is a public electronic network of information. This paper will discuss different strategies that can be used to check the accuracy of information while searching online.

To ensure that the information available online is accurate and complete. One should identify the source and author. The author must be well known and has respected authority. His credentials, such as his occupation, years of experience as well as his education, must be checked. For this, his home pages, as well as his linkage to any organization, can be checked. To get reliable information, anonymous authors must be avoided.

Moreover, one should also evaluate the website itself. For this comment boxes as well as reviews can be checked and their ratings can be verified. One can also use the ending of a web address to check the reliability of the information. Any website ending in .gov and .edu is credible due to affiliations with government and other institutions. There is no need to verify information taken from these websites.

In addition, going to primary sources is another way of establishing the credibility of the sources. For example, if people want to check the information related to any product. They can check the website and read reviews. Similarly, one can also check the links as reputable websites are also linked with each other. For this link-specific, Google search can be conducted. First, enter the text in Google and get information about other websites that are linked to that information. Then those websites can be checked for their credibility.